Consumer Right
Consumer Responsibility
100

Every individual has the right to basic needs.

The Right to Basic Needs

100

As consumers it is our duty to be more observant and curious about the price and worth of goods and services.

The Responsibility of Critical Awareness

200

We have the right to be protected [kept safe] from products that can be harmful to our life and health

The Right to Safety

200

It is our duty to evaluate and do something to ensure that we get a fair-deal.

The Responsibility of Action:

300

We have the right to be informed [made aware] and protected from dishonest or misleading advertising and labeling.

The Right to Information

300

As consumers we should be conscious of the effect of our consumption on other people, especially the poor or weak groups whether in the neighborhood or globally.

The Responsibility of Social Concern

400

We have the right to choose goods and services at competitive prices with an assurance of satisfactory quality

The Right to make a Choice

400

We should take the task to be aware of the environmental cost of our expenditure. It is our duty to value and look after the earth for upcoming generations

The Responsibility of Environmental Awareness

500

We have the right to be compensated for being cheated or when sold poor services or goods of unacceptable quality

The Right to Redress:

500

As responsible consumers we can put in order and build up together the power to persuade, uphold and guard our interests

The Responsibility of Solidarity

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