ushered in the modern consumer movement when he introduced the Consumers’ Bill of Rights in 1962
Who is President Kennedy?
100
The Latin phrase “caveat emptor” means this role has a responsibility to interpret advertising critically
What is the consumer?
100
the reason producers use advertising, toll-free numbers, and warranties
What is communication with consumer?
100
agency responsible for product recalls due to safety concerns
What is Consumer Product Safety Commission?
100
Consumer interest groups must constantly battle with lobbyists that petition the government on the behalf of this
What is big business?
200
agency that checks the validity of extended warranties and service contracts
What is Federal Trade Commission?
200
Make sure that when you are shopping for expensive products, such as major appliances, you get this type of warranty
What is full?
200
A company that serves as the only source of heating fuel and electricity for a community
What is monopoly?
200
agency that protects against multilevel marketing mail schemes
What is United States Postal Service?
200
eliminated tariffs for goods sold within North America
What is NAFTA?
300
agency that regulates dietary supplements
What is Food and Drug Administration?
300
If you buy a computer game console that does nothing but flash an error message, and the seller will not replace the console or refund your money, you can take the seller here
What is small claims court?
300
encourages businesses to sell high-quality products at the lowest possible price
What is competition?
300
agency that regulates the cable and satellite TV industries
What is Federal Communications Commission?
300
based on false promises of a large return; no actual investment; people at the top make the money
What is a pyramid scheme?
400
Organizations that independently research and test products sometimes approve them with
What are certification seals?
400
greatly reduce the number of telemarketing calls you receive by registering with this
What is the National Do Not Call Registry?
400
When researching two brands of same product, check this for ratings
What is Consumer Reports?
400
limit the quantity of an imported good
What is a quota?
400
contact if you want to check the reputations of several house painters before hiring one
What is the Better Business Bureau?
500
A utilities consumer action panel could help resolve consumer complaints about high energy costs because the panel members are independent and
What is unbiased?
500
The three economic roles you will play in your lifetime
What are consumer, producer, and citizen?
500
Consumer interest groups lobbying Congress; boycotting the company's products; file complaint with the FTC
What is the right to be heard?
500
customs officers are responsible for inspecting the goods carried by ships importing goods into the U.S. ports to determine this
What is tariff?
500
The U.S. government protects the American people with these