Systems
Shiny Shiny
Exclusive
Network
CXX
100
This system lets you check if a handset is blacklisted by a different network and the status of a port
What is TRACS
100
This handset has a lightning connector
What is an iPhone?
100
This little device allows you to have coverage in your house
What is Sure Signal?
100
You end up using more data becuase of this
What is 4G?
100
These are the five steps of the CXX Cycle
What is Connect, Discover, Excite, Confirm and Deliver?
200
Although it can be used to check coverage, we only use it to confirm what site (or sites) a postcode is covered by
What is Atlas
200
This range of phones sounds out of this world
What is the Samsung Galaxy?
200
Get a Vodafone contract and you'll hear no more ads and skip as many times as you want
What is Spotify Premium?
200
This is the slightly faster version of 2G
What is EDGE?
200
This is how long it takes for a customer to make a judgement of an advisor in a call opening
What is 8 seconds?
300
This system is also read-only, and could quite possibly be Bram Stoker's favourite application
What is Vampire?
300
Running out of storage space? Apple don't support these, but several Android phones do
What is a Micro SD card?
300
This service acts very similar your home broadband in protecting your devices.
What is Secure Net?
300
These are our two most commonly used 4G frequencies
What are 800 & 2600 MHz
300
ERA stands for this
What is Emotion, Reassurance and Authenticity?
400
Like a wiki for all our masts
What is Sitelopedia?
400
This is like the Android version of a lightning connector
What is USB-C?
400
You don't get films or sport for free with this, but you can pay extra for them
What is Now TV?
400
This basic service in TRACS shows a customer can make and receive calls
What is TS11?
400
APAC stands for this
What is Acknowledge, Probe, Answer and Check-In
500
After you've clicked the customer's account hyperlink, you would click this hyperlink to check any bundle usage
What is the Billing Profile hyperlink?
500
Which BlackBerry handset runs Android
What is the Priv?
500
Spend this much and you can upgrade to get all the Sky Sports channels
What is £5?
500
TRACS talks to this part of the network
What is the HLR?
500
These are the four steps to the solutions cycle
What is Solution, Benefits, Evidence and Personal?
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