Cost of Balance Transfer Fee
0.00
(Deseret First does not charge a Balance Transfer Fee)
What does CPI stand for?
Collateral Protection Insurance (CPI)
What are the Swivel transaction limits?
** This is firm set and cannot be changed
Can a POA be added to a trust account?
A Power of Attorney (POA) will not be added to a Trust account. Contact Compliance (Ext. 7547) with specific questions and exception requests.
Does an attorney-in-fact have to qualify for membership to be added to an account?
The Attorney-In-Fact (AIF)/Agent does not need to qualify for DFCU Membership.
Cost of Cash Advance Fee
Cash Advances have a 1.5% fee for the amount advances. Interest on cash advances starts accruing immediately.
What are the ways the member can send in their proof of insurance?
1. Email
2. Upload to the Website
3. Fax
4. Mail
5. Call
What is the remove deposit capture limit?
$7,500 per member per day
**Contact Center Management must approve exceptions for personal accounts
What are the two main trusts that we deal with?
SSN Trusts and EIN Trusts
Do we pull credit and precise ID for attorney in fact?
Credit and Precise ID are not pulled for an AIF
Cost of Foreign Transaction Fees
Foreign transaction fees - 1%
A foreign transaction fee is a charge assessed by a financial institution to a consumer who uses an electronic payment card to make a purchase in a foreign currency. ... Foreign transaction fees are also called “foreign purchase transaction fees” or “foreign currency transaction fees.”
Once the "Welcome Email" is sent out requesting proof of insurance, how many days later does CPI get applied?
91st day.
What is the cross-member transfer limit (over the phone)?
$2500
** This is firm set
If you are adding a trust as a beneficiary, what do you need to fill out?
Beneficiary Update Form
An Attorney-In-Fact/Agent CAN do what?
How are minimum payment calculated?
Calculated as 3% of the month-end balance or $25.00, whichever is greater.
Premiums are charged in __-_____ terms and are added to the principal balance of the loan
12-month
What are the shared branching limits?
$2,500 over the phone transfer
$50,000 - Official Check Limit
** Up to $5,000 can be given (or transferred over the phone) after you have followed identification procedures and called the account owner using the phone number listed on the member's profile to verify the transaction. If you are unable to get a hold of the account owner, you can only give $2,500.
Can more than the trustor(s) and trustee(s) be listed on the trust if they are already listed in core?
Only the Trust, Trustor(s), and Trustee(s) are owners and signers on Trust accounts. Anyone that is not a Trustor or Trustee must be removed prior to adding a Trust.
An Attorney-in-Fact CANNOT do what?
NSF/Courtesy Pay fee, and this fee are $28.00
Uncollected Funds Charge
How many months does the members payment increase by while paying off the CPI?
9 months
What are wire transfer limits?
A Wire has no limit
Does DFCU act as a trustee for trust accounts?
DFCU does NOT administer (act as Trustee for) Trust accounts but will open an account reflecting the Trust’s ownership.
What happens what the TRO owner/Principal passes away?
A POA expires automatically upon the death of the principal