Daily Duties
Protocols 101
CT Call Log
Protocols 102
Just for fun
100

Should I be logging my shift in Dayforce daily? 

YES! 

100

Where are the CT Protocols located? 

Contact Tracer Resources Channel

100
What is the mantra when it comes to the Summary Page? 

"Grab and Log"

100

Can I submit a school escalation just because I feel like it? 

NO! Run it by supervisor before submitting 


100

Who was the Team Supervisor before me?

Valerie 

200
By what time should by hours be logged into the Calls and Hours Log? 

6:45PM 

200

How often should I review the protocols? 

-when you are unsure of something 

-when you have downtime 

-when it is communicated that something was updated 

-when its been a while

200

How can I go to my specific CT Log? 

3 Horizontal Lines 
200

A contact has CSS needs but is also symptomatic... 

CSS first 

200

For the most part when is Maryam off? 

Wednesdays and Sundays

300

What is the "list" "batting order" based on? 

Your shift times 

300

As of today, if a contact needs vaccine verified by NYIIS I can just submit that request myself...

No, email supervisor to submit 

300

Where can I access the CT Call Log? 

Team Channel 

Team Chat 

Bookmark on web browser 

300

If a contact is symptomatic, can I convert to PUI as long as I write a good note? 

No, email top note to supervisor for approval before converting

300

Who's birthday was on halloween? 

Kimberly

400

It is part of my daily duties to say "Good morning" and "good night" to my team when I come on and off my shift

TRUE! 

400

Other then the protocols where else might I find information, updates, reminders? 

-Morning Report 

-Team Yousaf OneNote Home Page 

-Emails from supe 

400

How often should I add to the Summary Page? To my Individual CT Log? 

Each time you grab a file, log it in the summary page and your Individual CT log... should be updated daily

400

What should a note for a school contact include? 

VCT Name

Who did you speak with? 

School Details? Name, address, phone number, last date in attendance, school district....

Symptoms

Any needs

Agree to follow-up? Follow-up Type


400

When are out Team Check-ins?

Monday 

Thursday 

Saturday

500

What are the 3 items you must submit at the End of the Day

VCT End of Day Form 

Calls and Hours Log 

End of Shift Email 

500

What should a note for a file being converted to PUI include? 

VCT Name

Who did you speak with? on what number?

Vaccinated? Vaccine info.....

Any symptoms? List.....

Tested? Test info....

Isolating? Since when?

Any needs? 


500

What is my phone number? 

5167276575

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