What is acknowledging good results and reinforcing positive performance.
200
The two essentials to clarifying values are what?
What is
1. Find your voice
2. Affirm shared values
200
What two commitments are associated with Inspiring a Shared Vision?
What is
1. Envision the future by imagining exciting and ennobling possibilities.
2. Enlist others in a common vision by appealing to shared aspirations.
200
Leadership is about living life [this way]
What is On purpose
200
To foster collaboration, leaders must do what?
What is
1. Create a climate of trust
2. Facilitate relationships
200
When the going gets tough, leaders can help people stay the course by doing what?
What is Being clear about what is expected of them and what the leader is trying to accomplish.
300
The three central themes in values of high performing organizations are what?
What is
1. High performance standards
2. A caring attitude about people
3. A sense of uniqueness and pride
300
The most important reason people give for staying with an organization is what?
What is
They like the work they are doing. They find it challenging, meaningful and purposeful.
300
What commitments are associated with Challenging the Process?
What is
1. Search for opportunities by seizing the initiative and by looking outward for innovative ways to improve.
2. Experiment and take risks by constantly generating small wins and learning from experience.
300
The key to mutual respect and accountability is what?
What is sharing knowledge and information, not hoarding it.
300
If leaders are to effectively celebrate the values and victories, they must master what essentials?
What is
1. Create a spirit of community
2. Be personally involved
400
What can a leader do to get better results?
What is practice what you preach
400
What drives performance? (hint, it's an equation)
What is passion + pride = performance
400
To create a climate in which the norm is to experiment and take risks, leaders must do [this].
What is
1. Generate small wins
2. Learn from experience
400
What commitments are associated with Enabling Others to Act?
What is
1. Foster collaboration by building trust and facilitating relationships.
2. Strengthen others by increasingself-determination and developing competence.
400
[This] sustains productivity, creating what researchers refer to as "subjective well-being".
What is Having fun
500
[This] encourages teams to maintain open communication and understand the impact they make on their work, in order to become more efficient.
What is Seeking feedback and listening.
500
Leaders use symbolic language to enable people to do what?
What is
Picture the future: hear it, sense it, recognize it.
500
Learning requires tolerating people who do what?
What is Make mistakes
500
Two leadership essentials that strengthen others are what?
What is
1. Enhance self-determination
2. Develop competence and confidence
500
What commitments are associated with Encouraging the Heart?
What is
1. Recognize contributions by showing appreciation for individual excellence.
2. Celebrate the values and victories by creating a spirit of community.