What product is typically used for cleaning windows or glass?
Foam glass cleaner
How many gallons of A44 is needed for the Fireline during initial set up?
2.5 Gallons
What disposition are the contents of a clean water loss?
STORE ONLY
What is considered a "Pack Out"
When contents leave the property
What is the mixing ratio for FABULOSO
1 OZ to 1 Gallon of water
What product is used for cleaning and mopping floors?
Why do we need a Disposal Authorization?
To release us of liability when throwing away personal property
Mold requires 3 things to grow, a food source, temperature between 60 and 100 degrees and ......
Water
What is Content Manipulation
When moving contents to another part of the home, or Storage Pod that is on-site.
Do we charge cleaning by the Box or by the hour when at the shop?
By the Box
What are the items needed for cleaning a stove?
Scraper
Oven Cleaner
Gloves
SOS or Stainless steel scrubber
When an item is beyond repair it is called....
a non-salvageable item ( Non-Restorable)
What items are considered "Cleanable" after a cat3 water loss?
Anything Plastic, Metal, glass, and finished wood (depending on time affected)
NON POROUS ITEMS
What is the difference between white and yellow labels?
WHITE = CLEAN
YELLOW = DIRTY
When is PPE needed during a pack out?
During a CAT3 or MOLD job or Fire job
When do you clean walls with a dry sponge?
When they are NOT being painted.
When wet cleaning walls after a fire, what product(s) do you use?
Unsmoke Wall Wash
Unsmoke Degrease All
What do we do to contents on a Store Only job before boxing/wrapping?
Wipe them down
How many items should be in a picture when documenting furniture?
Just the item you're documenting
What Category is it ok to STORE ONLY
Category 1 Water Loss
What product is used to clean finished wood furniture?
Unsmoke Woodcraft
What is the process needed to prepare for rebuild on your typical Fire loss?
Pack Out
Demo
Clean
Backspray
What if something cannot be restored to "pre-loss" conditions but is sentimental to the homeowner?
We will restore to the best of our abilities
What are the required pictures when documenting?
Photo of Items
Make/Model/SN
Pre-existing damage
What is the most important thing to check for when storing items from a water loss?
That they are DRY!