Enabling Concepts and Tools
The name of someone to help you remember the 8 wastes of lean
What is Tim Woods
The practice of lean management where leaders "go and See"
What is Gemba
What are the 5 pillars of 5S
What is sort, set in order, shine, standardize, sustain
The process and learning cycle for identifying problems, improvements and countermeasures and managing implementations
What is PDC/SA
Lean thinking organizations identify _____ from the standpoint of the customer
What is value
A tool to help organizations visualize what steps need to be taken from the creation of a product or service to delivering it to the customer
What is a value stream map
Assumptions, behavior, mindsets, habits and unwritten rules represent 85% (below the iceberg) of lean thinking organizations
What is Culture, Leadership
A 6th step is often referred to when using 5Sm what is it
What is Safety
When developing breakthrough objectives (BHAG, it is important to develop AIP's. What does AIP stand for?
What is Annual Improvement Priority
Lean aims to improve a value stream by eliminating ______
What is waste
A business operating system based on specific philosophies of satisfying customers, eliminating wastes and optimizing resources
What is Lean
The name of the former hair dresser hired by Toyota to lead the team on the trim line at the Kentucky plant
Who is Jeannie Dye
What is heijunka
Means "Change for the Better"
What is Kaizen
An objective of lean is to create ___ in order to reduce waste and lead time
What is flow
Problem Solving, People, Process and Philosophy are referred to by the Toyota company as ______
What is the 4 P's
The 5 requirements of a supervisor at Toyota fall into two broad categories
What is knowledge (of the job and work) AND skill (instructing, improvement methods, working with people)
Child proofing the cap on a pill bottle is an example of _____
What is poke yoke, mistake proofing
At least 3 terms are used to describe this strategic planning process - what are they?
What is strategy deployment, policy deployment and hoshin kanri
Lean implementations require _______ from executive leadership
What is commitment
What is Takt Time
the lean management model is different from non lean thinking organizations in what way - what symbol/shape is often used to described the difference
What is an inverted triangle
System where two containers of the same supplies are stored at the point of use
What is a 2-bin kanban system
Uses a specific format/template to solve a problem and tell the story of how the team solved it
What is A3
To be a lean advocate and live it, you must _______ it.
What is practice