The spare master key for the single use restrooms when we get locked out
What is Delia's office corkboard
This idea emphasizes treating each patient with respect, dignity, and compassion, while involving them as an active partner in their own care.
What is person centered care?
This person will give you a guest badge when you forget to bring your ID to work
Who is Jennifer Gavin at the front desk
A new staff walks into the men's restroom after lunch and notices someone wearing a helmet who is currently on the floor, eyes open unaware of their surroundings, appears to have wet themselves and is occasionally twitching and stiffening his arms. Andy is having a seizure in the restroom.
What is 911 (a GER report can be take care of after the immediate emergency is handled!)
Continuum currently provides benefit-eligible employees, holiday pay for the following 6 days
What is: New Year's Memorial, Independence, Labor, Thanksgiving and Christmas day
Who is going out today for SCC
What is the Sharepoint Day Services Schedule tab
You notify this person when you will be out sick and they approve your PTO requests.
Who is the day program supervisor
Theresa was out in the community, tripped and scraped her knee. She got up from the ground on her own, told staff she was okay and that she did not need a bandaid for her knee.
What is a GER
This is where I can find a copy of the employee guidebook and HR policies
What is the Paylocity Self-Service portal: Company tab
Karen's fall prevention and intervention care plan (or anyone's care plans)
What is the "Plan Tab" in Therap
You have a friend interested in working at continuum and know about the referral program and know that you need to reach out to this person in the company
Who is Michele Folan in HR
Ferne was reaching down into her backpack when she bumped her elbow on the table. She seemed a little bit shocked and said 'ow, that hurt' before asking you for some tea. You check that there is no open wound or blood and go to the cafe for her tea. When you come back you notice that her elbow is beginning to swell and turn bright red.
What is a GER
This confidential resource is available to all employees and their families and provides financial/legal services, counseling referrals and crisis response services and more.
What is the EAP (Employee Assistance Program) contact information 1-888-628-4824
Car insurance for the program vans
What is the van binders
This person (people) manages our clients financial records like their social security benefits, truelink cards and burial plans.
Who is Renee Williams/William 'Bill' Warner in Finance
Today is the third day in a row Brandon has worn the same shirt to program. Once he got off the bus he said he needed to pee. When you bring him to the stall you notice that he has soaked through his diaper and pants and appears to have a rash on his behind. Checking in his bag for an extra pair of pants you notice multiple soiled bags of pee pants.
What is a MANE
The 3 fire extinguishers in the Jewell office
1 Front lobby next to lactation office, 2 at each end of the hallway. (There are 6 small, handheld extinguishers in the transportation office for the vans)
This person is responsible for developing, implementing, and managing quality assurance programs and processes to ensure continuum's services and programs meet established standards and best practices.
Who is the quality assurance manager, Pamela Cordova