SSP
TOC
ITS
Serco Business
People & Culture
100
SSP stands for
What is Safety Service Patrol
100
The 5 regions
What are... CRO ERO NRO SWRO NWRO
100
ITS stands for
What is Intelligent Transportation System
100
Vice President of Transportation Business Unit
Who is Gene Costa
100
This Contract employee just recently celebrated 15 years at Serco.
Who is Heidi McCaffray
200
SSP's greatest danger while working.
What is moving traffic
200
This region oversees the Lynchburg, Salem and Bristol Districts
What is SWRO
200
Two types of ITS infrastructure that are monitored and maintained
What are.... CCTVs CMS signs Dynamic Message Signs (DMS) CB radios Remote Weather information system (RWIS) HOV gates
200
3 Contracts of Surface Transportation & Infrastructure
What is... VDOT GDOT I-95 Express Lanes
200
This type of culture values team collaboration and open communication.
What is clan culture
300
3 items SSPs use for traffic control
What is.... cones flares arrow board
300
Brian Fariello is this region's RPM
What is ERO
300
Name two tools that are used to maintain ITS infrastructure.
What are (2)... Maximo Wiki Nagios Solar Winds
300
Name 3 of Serco-NA's market segments
What is.... Acquisition & Program Management C4ISR Citizen Services Defense Readiness Transportation Healthcare Support Services
300
Name the Four Governing Principles
We enable our people to excel We build trust and respect We deliver our promises We foster an entrepreneurial culture
400
The 5 SSP-provided services to motorists
What is jump start tire change fuel moving disabled vehicles water general guidance and safety instruction
400
This region has the smallest number of TOC staff
What is NWRO
400
Name 2 areas where fog sensors are used
What is Fancy Gap Afton Mountain
400
Serco's Slogan
What is "Bringing Service to Life for a Better Tomorrow"
400
Serco's Viewpoint Survey is distributed during this month
What is September
500
SLA SSP 5 states
SSP have 2 minutes to respond to dispatch
500
Define the TOC 4 Service Level Agreement
Automated response plan must be activated within 2 minutes of verification and manual response plans must be activated within 5 minutes of verification.
500
3 types of required ITS maintenance activities
What is preventative responsive elective
500
On March 30, 2015 Serco announced that it would sell this transportation-related business
What is Great Southern Rail
500
This type of culture is entrepreneurial in nature and fosters innovation
What is adhocracy
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