Meters
Type of meter that only produces B&W Pages:
Black
A type of OOG Inbound contract that comes directly from Xerox and is also the territory code used on the contract
3G
The billing of the contract is made from this console
Bill Contracts
The setup of the contracts is made from the "__________" console
Service Contracts
Code used to distribute the code
Base distribution code
A portal that collects the meters of the units connected to the core network
FMA / FM Audit / Central
Type of contract that bills the customer for every copy/print made
CPC - Cost per Copy
On the quarterly billing cycle, the overages bill every "___" months
3
When canceling a contract per customer request, is approval required?
Yes
This territory code is used for all devices within the territory
1G
The meters are corrected and manually entered on the
Meter Reading Console
In this type of contract, the customer pays a monthly base but does not have the option to keep the device.
Rental
When processing a Miscellaneous credit memo over what threshold must be requested approval
$200.00
Tax-exempt code used on Lese contract
Lease
This type of code does not allow the device to bill even being part of a contract and it must be changed for a billable code
Interim / 1Z:INT
The report used to verify the SN and reads of a device
Configuration/Usage report
Type of buyout option that allows the customer to get the device for the current market value
FMV - Fair Market Value
When processing a Contract/Service Credit Memo over what threshold must be requested approval
$400.00
The 12:GIS (Ship in/inbound) Contracts are not set with freight
True
Billable code used on printers
22:C1
Large Impressions are any prints that are large than 145 sq in/935 sq cm and are called
CLI - Color Large Impression
This program is only for printers and allows the customer to get service and supplies for printers of different brands
MPS Program
If a POC is not responsive or not updated, what is the correct process to follow?
Obtain a Zero Click report, contact 5 additional contacts, reach the service team, and elevate to the sales rep
Contract terminations that don't require previous approval
Lease Termination reports & Lease Upgrade
Bill code that identifies the lease contracts
14:LENDER