Dual Control
What is the definition of Dual Control
Dual control is when two employees must be present to complete an activity. Have a Performer and Observer.
Can you record totals in the Miscellaneous field on TE
NO!!!
How many items are on ICSC every month
8
Central Monitoring Report results publish on the __ business day of the month
10th
What is the only food that can never go bad
Honey
What is the retention time for Dual Control Logs
1 Year
How often does unfit need to be sold to the vault
Weekly
NO!!!
What is the #1 error on CMR for the last three months
Missing in EIV - Signature Card or W8 / W9 After Legal Name or Ownership Change Maintenance
What is the only fruit with outside seeds
Strawberry
What are the categories on a Dual Control key log that must be filled out
Date - Time - Performer - Observer - Entity being accessed - Access reason
What are the top and bottom drawer limits for the transaction line
Top: $5,000
Bottom: $20,000
Name 3 of the topics on ICSC this month (excluding Regional Controls Focus)
1. Strengthening Cash Controls
2. Unfit Cash Handling
3. Safeguarding Keys and Combinations
4. Business KYC - Entity Information
5. Training Not Completed Before Processing Transactions
6. Account Maintenance - Required Disclosures
7. Customer Authentication Required Before Providing Info / Performing Transaction
What error do you receive if branch did not follow correct dual control procedures during cash audits.
Breaks in Audit Control
What planet has the most moons
Saturn
What is the only scenario that the same person can be involved in a surprise audit every time
Cash vaults with a quarterly average of ____ or more require dual control
$450,000
What are the Regional Control Topics that should be on August's ICSC
Branch Keys & Combinations
Code of Conduct
California Credit Card Interpreter Requirements
What is the payout for your branch being in the top 20% of branches with the lowest errors per FTE Guidance on CMR
$500!!
Which country has won the most FIFA World Cups
Brazil
Name 3 entities that MUST be kept in Dual Control
What is the process if your branch is out of pennies and the customer has money owed to them and does not want to deposit the change
General Ledger > Debit > Cash Processing > Found Cash > "No pennies available" > Enter Amount
What are the 5 methods of inspection used for ICSC
Confirm
Inspect
Observe
Question
Role-Play
How many items are on the Controls page on Scorecard
10
What is the only letter not used in any U.S. state name?