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Chase Core Values
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Controls
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100

To reinforce the firm’s expectation of appropriate behaviors and ethical business practices, employees are required to complete this mandatory training.

What is Culture of Respect training?

100

After discovering a client was paying high management fees at a different investment firm, Chris connected with One Chase partners to bring her on as a Chase Private Client, significantly lowering her fees and exemplifying this core value.

What is Service?

100

This U.S. swimmer set a new world record in the 100m freestyle at the 2024 Paris Olympics.

Who is Caeleb Dressel?

100

During validation of this new Cloud-based environment, it was determined the expected user experience would be less than ideal, leading to a temporary return to the GAIA environment while the new AWS region is optimized.

What is the Controls Change Manager production environment?

100

From the Greek word “adorned”, this is a professional applier of blush and other makeup.

What is a Cosmetologist?

200

To maintain a consistent approach in engaging with customers and enhance the card portfolio, this individual will take on an expanded role to lead Lifestyle Experiences and Content for Card and Connected Commerce.

Who is Chris Stang?

200

This core value emphasizes leading with expertise, foresight, and fortitude to deliver exceptional results, making disciplined decisions grounded in data, and standing up for what we believe in to do the right thing

What is Courage?

200

This actor captivated TV viewers during the Paris Olympics closing ceremony by skydiving out of a cargo plane to bring the Olympic flag to Los Angeles for the 2028 Games

Who is Tom Cruise?

200

CCB Controls deployed revolutionary AI tools can understand and generate human-like text, acting as super-smart assistants to provide quick answers, simplified information, and help with writing tasks, thereby supercharging productivity.


What are LLMs (Large Language Models)?

200

Like a Pharmacist, this person who dispenses eyeglasses can’t write prescriptions.

What is an Optician?

300

In 2022, JPMorganChase acquired this full-service global travel agency, known for exceptional service in global travel management and vacation planning, and now part of Chase Travel Group.

What is FROSCH?

300

This core value emphasizes taking pride in our work, caring deeply about our customers, communities, and each other, fostering a culture of teamwork, trust, humanity, and humility, and creating space for people to bring their full selves to work.

What is Heart?

300

This U.S. city will be the host of the next Summer Olympics after Paris 2024.

What is Los Angeles?

300

When a control essential to mitigate risk is in place and operating but not documented in CORE, this severity level of control issue should be opened, and the control will be deemed Partially Effective or Ineffective until evaluated as Pass.

What is Medium severity?

300

A Chandler may wax philosophic about making these items.

What are Candles?

400

For 48 years, JPMorganChase has hosted this event, the world’s largest corporate running event series, bringing together thousands of employees, clients, and members of the greater corporate community.

What is the J.P. Morgan Corporate Challenge?

400

This core value emphasizes unmatched quality and rigor at scale, attracting world-class talent, creating an environment where they can thrive, setting high expectations, committing to strong performance, and holding ourselves accountable to the highest standards of integrity.

What is Excellence?

400

This French swimmer, known for his prowess in individual medley events, won multiple medals at the 2024 Paris Olympics, solidifying his status as one of the top swimmers in the world.

Who is Léon Marchand?

400

This is the effective date for the new requirement for interim compensating controls for long-dated issues, which applies to all new long-dated issues and those extended beyond 365 days, excluding issues with risk acceptances.

What is January 1, 2025?

400

A Glazier doesn't work in a donut shop, but instead installs these.

What are Windows?

500

On this date, U.S.-based Consumer & Community Banking (CCB) employees will transition from using Global Business Travel (GBT) to FROSCH, a Chase Travel Group company.

What is August 21?

500

This core value is distinguished by our capacity to imagine and build, with innovations powered by a deep understanding of our customers and clients, and applying our capabilities and experience to the toughest challenges in the world.

What is Curiosity?

500

This athlete won the gold medal in the 100m women's final race at the 2024 Paris Olympics, earning the first-ever Olympic medal for her Country.

Who is Julien Alfred?

500

Management’s decision to not take action on a control gap or deficiency should not be a factor in the determination of issue severity, if a control gap or deficiency will not be addressed, this action should be taken instead.

What is Risk Acceptance?

500

These professionals work to prevent, detect, and manage operational risk, using their diverse skill sets, backgrounds, and experiences to bring innovative, solutions-oriented ideas to an ever-changing environment, ensuring that new and existing products and services can thrive

What are Control Managers?

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