Asking Questions
How should you gain someone's attention when you want to ask them a question?
Say their name, say excuse me, tap them on the shoulder
What are the three colors in conversation stoplight?
Green, Yellow, and Red
What is a conversation driver?
What keeps the conversation going
What is a conversation stopper?
A behavior that ends a conversation unnaturally
True or False: Walking away mid sentence is an appropriate way to end a conversation.
False! You should wait until there is a pause in the conversation and say something like "It was great talking with you, but I have to go. See you later!"
What is appropriate body language when asking a question?
Eye contact, facing the person
If someone else is talking you have the ___ light.
Red
What is an example of body language that drives a conversation?
Eye contact, facing the person
Stop because she interrupted the conversation and made an off topic comment/question.
To start a conversation you should...
Gain the person's attention and say hi
What is inappropriate body language?
What is yellow light?
There is a pause in the conversation and you are unsure if someone else is going to speak so you wait and observe.
Susie is telling Jeff about her dog. Jeff asks what her dogs name is. Did Jeff ask an off topic or on topic question?
On topic! He asked what her dogs name was after she started talking about her dog
What is an example of inappropriate body language?
Facing away from the person, laying down, no eye contact
To end a conversation you should...
Say bye and say you'll talk to them later
False, you should walk over to them and gain their attention.
What is red light?
Someone else is talking so you wait, you asked someone a question and they are about to respond
True or False: To drive a conversation you should interrupt the person talking
False! Wait for them to stop talking then make a connected comment/question
True or False: If Kevin and Steve are talking about sports, Kevin should ask about popcorn to keep the conversation going.
False, asking about popcorn is off topic and stops the conversation
False! They don't know you want to talk to them, so you have to gain their attention, say hi, then start talking to them
True or False: If you want to ask someone a question and they are in the middle of a conversation, you should interrupt and ask your question because it's more important.
False, you should wait until their conversation is over.
What is green light?
The other person is finished talking and asked you a question, everyone is looking at you waiting for you to respond
True!
True or False: Stephanie looked away while Rebecca was talking and made Rebecca not want to talk anymore. Stephanie stopped the conversation because she did not show she was interested in talking.
True!
True or False: You should always maintain eye contact when starting or ending a conversation