What's the Problem?
Body Language & Facial Expressions
Big Problem or Small Problem?
What Should I Do?
100
You and your sister are watching TV in the living room. She wants to watch a soap opera, you want to watch cartoons.
You want to watch different things.
*What can you do?
100
Your friend is telling you a story and you respond like this:
Something that your friend said was surprising or shocking or gross.
100
You see a customer stealing at the store.
BIG problem.
Why?
100
You ask to borrow a book from a friend. Your friend says no. What should you do?
Ask to borrow it when they are finished. Say, "that's ok, maybe another time".
200
Your parents offer to take you and 2 friends out to a restaurant. You want pizza, but your other friends want tacos.
You all want to eat different things
*What can you do to solve the problem?
200
Your friend is telling you a story about their day and you respond like this.
you are bored/could fall asleep
*How does this make your friend feel?
200
Someone calls you a mean name.
Small problem
*How can we fix it?
200
Someone you don't know calls you and asks for your address.
Do not give it to them. Hang up the phone.
300
Your ride to your appointment cancels.
You need to figure out how to get to your appointment.
300
At the basketball game, someone in the audience makes this face:
Something exciting happened
Something nerve wracking happened
*Has this ever happened to you?
300
A car accident happened on the highway!
BIG problem!
*What can we do to fix it?
300
The student sitting next to you is humming very loudly making it hard for you do your work. What should you do?
Ask them politely to stop
Ask them to please hum at another time
400
You and your friend have an argument. It was silly, and you realized you were wrong. You want to make it up to your friend, but they are not answering your texts.
Your friend is angry because you did something wrong.
*How can we fix the problem?
400
You make a joke in class, but your teacher responds like this:
She is not happy
She does not think your joke is funny
*What should you do instead?
400
You missed the bus.
Small problem.
*What can we do to fix it?
400
Your co-worker is not doing his job because he is sitting on his phone.
Ask him politely to put his phone away.
Tell your manager.
500
You are paying for your things at the store but realize you are a dollar short.
You don't have enough money to buy the things you want.
What should you do?
500
Your friends invite you to a water park on the same day as your family member's birthday party. You respond:
You are NOT happy that you can't go to the water park
You are NOT happy to be missing the water park
You are NOT happy to go to your family member's party
500
You fell in a puddle and stained your pants!
Small problem
*What can we do to fix it?
500
While you are working, your nose starts to itch and begins to run.
Go to the bathroom and use a tissue then wash your hands.