Introductions
Starting or Joining
Maintaining
Shifting the topic
Leaving a Conversation
100

This form of greeting can also be used to congratulate someone, complete a deal, or say goodbye.

What is a handshake?

100

"Hey," "What's up," and "How's it going?" are examples of this type of beginning. 

What is a greeting?

100

It's great to talk about topics that both people are interested in, but if someone is talking about something you don't really care about you should still do this.

What is act like you're interested?  

100

When there is a pause or it seems like the others don't have anything else to say on the current topic, that's when it's a good time to do this.

What is Shifting the topic?

100

These words are how you typically leave a conversation with someone you have just met.

What is "It was nice to meet you"?

200

When shaking hands it is important to remember these two words.

What are firm and brief?

200

Introducing yourself, making a comment or asking a question are all ways to do this.

What is start a conversation?

200

Thinking about what you know about the other person or using clues in your surroundings are ways to do this. 

What is picking a topic that the other person will be interested in (topic radar)?

200

To shift the topic you should use this. 

What is a transition statement?

200

Walking away from a conversation while someone is talking could cause them to feel this.

What is hurt or hurt feelings?

300

These words typically are how someone introduces themselves.

What is "Hi, my name is _____" or " Hi, I'm _____"?
300

This is an appropriate time to begin speaking when you join a conversation.

What is a break or a pause?

300

A response comment or follow up question are ways to do this. 

What is maintain the topic.

300

"That reminds me," "on a different note," and "oh, by the way" are examples of this.

What is a transition statement?

300

When leaving a conversation you should wait for this.

What is a pause?

400

This tone of voice should be used when greeting others and introducing yourself. 

What is polite?

400

This type of short, polite conversation is used when we have a short time to talk or don't know the person very well. 

What is small talk?

400

Staying on topic / talking about the same thing is called this. 

What is making connected comments?

400

When choosing a new topic it's still important that the other person is interested.  You can tell if they are interested by paying attention to these non-verbal cues.  

What are body language, facial expressions, and tone of voice?

400

"Goodbye" or "See you later" are examples of things you say when you are...

What is leaving a conversation?

500

This habit helps you remember the names of new people you meet.

What is repeat their name back to them when you meet them?

500

This phrase means figuring out about a topic that both people are interested in. 

What is Finding Common Ground?

500

Conversation Share is a fancy name for this important rule of conversations (so everyone gets to participate).

What is taking turns in a conversation?

500

Whatever the topic, in a two person conversation each person should be speaking about how much of the time.

What is half or 50%?

500

If you have to leave a conversation before it's over you could say this.

What is "I'm sorry / excuse me, I have to go."

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