Starting a Conversation
This is what you should do if the person you want to talk to is already engaged in a conversation with someone else.
What is...wait for them to complete their conversation.
or
Wait for an appropriate pause to join in the conversation.
What is...pausing for a moment in the conversation after you've asked a question or made a statement. This gives the other person time to respond.
These are possible signs that a person might feel upset by something that was said in the conversation.
What is...
-Short, curt responses
-Raising their voice
-Facial expressions (angry, annoyed, etc.)
-Stepping back or walking away
These are signals that the other person might want to end the conversation.
What is...
-Look around the room
-Yawn
-Not ask questions back
-Say he or she has something else to do
These are examples of body language that indicate you're open to/engaged in a conversation.
What is...
-Open posture
-Appropriate eye contact
-Smiling
This is (generally) the appropriate distance to stand from someone during a conversation.
What is...about an arm's length
But slightly further or closer could be appropriate depending on how well you know the person.
These are clues that let you know the other person is bored with the conversation.
What is...
-Looking around
-Looking at their phone
-Yawning
-Responding very little to what you are saying
These skills might help if the person you're talking to seems upset about the conversation.
What is...
-Ask how the other person is feeling
-Ask if you've said something that upset them
-Apologize, if needed
This is what is meant by a "transition" to ending a conversation.
What is...phrases you say before "goodbye"
True or False:
Reflecting or briefly summarizing what you heard the other person say can show them that you heard and understood them.
What is True.
These are good opening words or phrases when you want to start a conversation.
What is...
-Hello, Hey There, Hi
-Excuse me
-How are you?
-It's nice to see you
This is what you could do if you notice the other person seems bored with the conversation.
What is...
-Change the subject
-Ask a question
This is what you can do if you feel upset by the conversation.
What is...calmly let the other person how you feel and why.
These are examples of appropriate "Transitional Phrases" to end a conversation.
What is...
-Well, I'd better get going
-It was so nice to see you/talk with you
True or False
Commenting or asking follow up questions about the topic the other person is speaking about, is a good way to show you're listening and interested.
What is True