THE BIG EVENT: Conversion Weekend
7pm on June 30th for about 24 hours
What is system shut down?
quintefirst.ca and pacecu.ca will redirect members to this website after June 30th at 7PM.
What is Alterna.ca?
Quinte members will need to register for this once their accounts have been converted.
What is Online/Mobile banking?
These will not be migrated to member's new accounts, and member's will need to add them again.
What are e-Transfer contacts/recipients?
The number of Quinte branches
What is Three?
The services for this entity are not affected by this conversion weekend
What is Alterna Bank?
Quinte/PACE members will need to go here to get their e-transfer account history after conversion.
What is their local branch?
Quinte members will still be able to use this to make payments until it expires.
The Premier Chequing package will become this under Alterna.
What is the Good Life package?
This is the total number of PACE branches
What is twelve?
On July 1st, this is the only thing Member Service Specialist can help members with
What are general inquiries?
Quinte/PACE members will see this branding on their June statements.
What is Quinte/PACE branding?
Quinte members will still be able to use these to pay, and will not need to get new ones until they run out.
What are cheques?
These will be migrated to member's new Alterna accounts and will not need to be set up again.
What are PAC/PAD's?
These PACE branches are not open to members.
What is London and Whitby?
New Alterna Savings Members can register for online banking at what time on July 1st?
What is 11 pm?
Pace and Quinte members will need a new ______ by mail in June prior to conversion weekend.
What is Member Number?
This type of banking/way to bank, will not be available for Quinte members with Alterna.
What is text banking/telephone banking?
The Virtual Chequing (0-20 transactions/month) will become this package under Alterna.
What is the Basic package?
What is Belleville, Trenton or Frankford?
On June 30th, these services will not be available from 7PM for about 15 minutes.
What is ATM withdrawals and POS purchases?
This is changing on your registered plans; RRSP, RRIF, and TFSA.
What is Contract Number.
The Personal 1 Regular (members age 27 to 58) will become this package under Alterna.
What is the Value package?
The Accel-a-rate Term Type 3 will become this type of Term Deposit with Alterna.
What is 5 Year Rate Builder Term Deposit
The total number of branches Alterna will have after conversion.
What is 46?