Program Rules/Expectations
Staff Roles
Relationship Building
Levels
Crisis Management
100

Process when you first enter program from school or pass

What is checking in? (show planner, Tuesday sheet, bag checks, turn in electronics, etc.)

100

YCW role

What is advocate and direct caregiver?

100

The 5 principles of Cooke Home to build healthy relationships

What is respect, trust, honesty, kindness and boundaries?

100

Air privs

What is 1 hour of computer/video games, no phone and 3 snacks?

100

5 seconds expectations

What is drop everything and go to rooms or leave program, quietly?

200
Study expectations

What is being quiet, be at study spot, complete homework and getting track signed?

200

Milieu supervisor

What is overseer of program expectations and treatment?

200

Elements that create a positive community

What is active listening, support, trust, honesty and non-judgement?

200

Bronze privs

What is 2 hours of computer/video games, 1 hour of phone and 45 min supervised walks?

200

Peer-to-peer conflict

What is talk to peer first, then advocate, and then milieu supervisor?

300

Purpose of milieu meeting

What is giving kudos, announcements, sharing goals, offering feedback and discussing community issues?

300

Therapist

What is treatment specialist?

300

Things you should learn during your orientation period

What is staff roles, youth names, treatment goals, rules and program schedule?

300

Silver

What is 2 hours of phone, 2 hours of computer/video games, late bedtime and unsupervised walks?

300

3 effective coping skills

What is journaling, going for a walk, listening to music, talking to my therapist, etc.?

400

Types of therapy offered

What is milieu therapy, group therapy, family therapy and individual therapy?

400

ERC

What is school personnel?

400

Definition of ownership

What is taking responsibility for one's actions and attitude?

400

Gold

What is late bedtime, 3 hours of phone time, unsupervised walks and custom snacks?

400

Staff office expectations

What is wait at the door, don't enter without permission, knock and be patient if staff look busy?
500

Bathroom, milieu and room expectations

For bathroom: What is nothing on the floors, sinks are clean, toilet is flushed and toilet paper in stalls?

For milieu: What is clean up after yourself, chairs pushed in, no dishes and floors are clean?

For room: What is desk and closet organized, bed made, laundry clean and folded?

500
DC

What is finance consultant and morning point person?

500

The meaning of being a positive peer

What is encouraging peers to do the right thing, notifying staff of wrong-doing and being a leader?

500

Platinum

What is unlimited phone time until 9:45PM, daily late bedtime, custom snacks and immunity from program restrictions?

500

Conflict with staff

What is a repair?

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