Phased Approach
Who?
Participant Facing Terminology
When?
Procedural
100

There are 5 total phases within our Coordinated Entry phased approach following the re-design. This is Phase 2, and the first phase of ClientTrack data entry.

Housing Problem Solving

100

If you are not the household's case manager or ongoing service provider, then who is responsible for staying in contact, following up, and continuing the process?

What is the client? (Client-driven)

100

This is the sheet that was created and formatted to be helpful for households once the Housing Needs Assessment is completed.

What is the housing registry one-pager?

100

Not including exceptions, this how much time will pass before a household will be eligible for the Housing Registry from Housing Problem Solving?

What is 30 days?

100

These are the two qualifications for households to be put on the Housing Registry immediately following the Housing Problem Solving.

What is Chronic Homeless or a household actively fleeing domestic violence?

200

There are 5 total phases within our Coordinated Entry phased approach following the re-design. This is Phase 3, and results in the household being put on the Housing Registry.

The Housing Needs Assessment

200

This is the person or entity who exits a household from the Housing Registry following a referral and completion of the program.

What is a Housing Provider?

200

This is the creative practice to identify, through formal and informal networks, safe housing alternatives.

What is Housing Problem Solving?

200

Imminent Risk of Homelessness means individuals or family households who will lose their primary nighttime residence within what timeline?

What is 14 days?

200

Households in ClientTrack with an enrollment in Housing Problem Solving do not automatically get added to the Housing Registry after 30 days. This is the method that an assessor must transition a household from Housing Problem Solving to Housing Registry.

What is to exit Housing Problem Solving enrollment and complete the Housing Needs Assessment?

300

There are 5 total phases within our Coordinated Entry phased approach following the re-design. This is Phase 4 and works to sort the pool of households.

What is the Prioritization phase?

300

This is the title of the service provider completing the Housing Needs Assessment with the household.

What is an Assessor?

300

This is the name of the Housing Problem Solving or Phase 2 questions in HMIS.

What is the eligibility screen?

300

If a household has been unsheltered within this amount of time, their current living situation should reflect unsheltered status.

What is within the last 7 days?

300

True or False: If you're assessing a household who is fleeing DV or chronic homeless, you can skip the Housing Problem Solving entry.

False, the Housing Problem Solving assessment is still required, but then you can immediately progress to the Housing Needs Assessment.

400

There are 5 total phases within our Coordinated Entry phased approach following the re-design. This is the fifth and final stage, where households are considered for incoming opening and a submission is made.

What is the Matching and Referral phase?

400

This is the terminology for the service provider who is helping the household with housing problem-solving.

What is the Housing Specialist?

400

This is the part of the Housing Hub process that used to be known as the Coordinated Entry Priority List or Priority Pool.

What is the Housing Registry?

400

These are the requirements of a household to be qualified as chronic homeless.

What is a homeless definition for a household experiencing homelessness for at least 12 months consecutively OR 4 separate occasions in the last 3 years totaling 12 months.

400

This is the minimum input data required to retain or regain active status for a household on the Housing Registry.

What is the Current Living Situation?

500

There are 5 total phases within our Coordinated Entry phased approach following the re-design. This is the first phase, and the very first point that a household will present as in need.

What is the Access phase?

500

This is the point of contact you should reach out to if you notice duplicates in ClientTrack, if you have entry issues in ClientTrack, or if there are amendments that need to be made to entries that you do not have the access or ability to correct yourself

What is the HMIS HelpDesk? (mnhmis@icalliances.org)

500

This is the new name of the phased approach process of our Coordinated Entry system in its entirety. 

What is the Housing Hub?

500

This is how many days a household could be institutionalized, including an institutional care facility, jail, substance use or mental health treatment facility, hospital, or other similar facility while still be classified as homeless (LTH or Chronic).

What is fewer than 90 days?
500

This is an eligibility requirement of households from Phase 2 Housing Problem Solving to Phase 3 Housing Needs Assessment, in addition to the Housing Problem Solving timeline passing.

When the household has been literally homeless within the last 7 days?

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