Acronym for PTO
What is: Paid Time Off
The number of excessive unplanned absences allowed annually
What is: (5) days
Coverage is up to 1x salary to a maximum of $100,000 of coverage (full-time) with the option to upgrade the policy.
What is: Life Insurance
Copa Health has clear expectations for professional _____ and the highest _______ behavior possible.
What are: Conduct and Ethical Behavior
Harassment creates a work environment that is considered intimidating, ________ or _________ to you and others around you.
What are: Hostile and Offensive
The quality of being honest and having strong moral principles; moral uprightness.
What is: Integrity
Day that PTO accrual begins
What is: First Day of Employment
Requirement to provide in order to use personal vehicles for company business
What is: Auto Insurance
What is the monetary amount possible to receive from an employee referral?
What is: $250-$500 award depending on position.
Employees at Copa Health actively work to reduce the effects of _____ and ______ for persons we serve.
What are: Stigma and Discrimination.
Introductory period for new employees
What is: 90 days
An obligation or willingness to accept responsibility or to account for one's actions
What is: Accountability
Amount of PTO days accrued per year between 0-48 months of service?
What is: 15 days
Copa Health is required to record clinical staff supervision and ___________hours
What is: Training
DAILY DOUBLE! The date that full time employees (30 hours) become eligible to receive benefits
What is: the 1st of the month after 30 days of employment.
We work toward establishing mutually empowered relationships that serve the individual's needs and preferences and support maximum __________ for each person served.
What is: Self-determination
The time required to have worked in your current position to be eligible for transfer
What is: 6 months
Develops and maintains customer-driven, quality-based services to internal/external customers
What is: People 1st
Each staff is given one of these days to use per year to make a meaningful impact on the community
What is: Volunteer Day
It is the employees responsibility to update their _______and_______ in the employee self-service system when there has been a change.
What is: Mailing address and phone number
This benefit is available to all employees and their families to provide confidential help with a wide variety of personal problems, issues or concerns
What is: EAP or Employee Assistance Program
Copa Health employees have a responsibility to report, verbally or in writing, any evidence or allegation of improper practice to ________.
What is: Their supervisor
Copa Health expects that all employees will assist in maintaining a work environment free of:
What are: Alcohol, drugs or other intoxicating substances.
Continued effort to do or achieve something despite difficulties, failure, or opposition
What is: Perseverance
Observed celebratory days off by Copa Health are called
What is: Holidays
All related employment records shall be kept in the ________department.
What is: Human Resources
The monetary amount possible for Educational Reimbursement for Educational Assistance for "All Other Full-time Staff"
What is: $1000 per calendar year.
No one shall disclose the confidential information of individuals receiving services to anyone except _____________.
(Name one of the four situations!)
What is: (a) As mandated by law
(b) To prevent a clear and immediate danger to a person or persons
(c) If subpoenaed by a court of law
(d) On a need to know basis with other company employees who are directly involved in providing care
Copa Health strictly prohibits_______of any type at its facilities.
What is: Weapons
Sympathetic concern for the sufferings or misfortunes of others.
What is: Compassion
An automated PTO tracking system to keep a record of your accrued PTO balance. The amount of PTO time allowed and used will be itemized on your paycheck stub each pay period, for your records.
What is: Kronos
DAILY DOUBLE! Immediate isolation/removal from work site or day service program to limit the potential of spreading the suspected condition is under what company policy?
What is: Infection Control Policy
Loss of health care benefits because of a reduction in work hours or termination—other than for gross misconduct—you may be eligible for “continuation coverage.”
What is: COBRA
Your spouse and/or dependents may be eligible for “continuation coverage” under the following circumstances. Your death, Divorce or Legal Separation, Spouse becomes eligible for Medicare, dependent losing "dependency" under the plan's provisions.
Copa Health’s ethical standards encompass every aspect of the company’s duty to guard against and prevent ___________.
What is: Fraud
DAILY DOUBLE! Copa Health's Purpose Statement is
We inspire health, hope and happiness by delivering world class solutions to individuals, families and communities.
Helps to differentiate, doing something differently than has been done before. Standing out, unique.
What is: Innovation