T/F
A relationship with your Community Support Specialist should be
What is Professional?
An equal exchange of things between two friends.
T/F: You should only negotiate of you can get everything you want.
F: Sometimes compromising is necessary - otherwise you may not receive anything you want.
True or False: When you make a mistake, you should honestly admit to having done it and apologize for it, if necessary.
T/F: There is nothing wrong with being too polite.
What is True?
The relationship between a client and a Community Support Specialist should be
What is Professional?
Thoughtfulness requires that you are
What is An Active Listener
A real friend will be this whenever you are talking about your wants and needs while spending time together.
What is Understanding?
You share these when first becoming friends with someone.
What is likes and dislikes?
Having these can go a long way to help making new friends.
What are manners?
People you can have relationships with.
What is friends, family, co-workers, acquaintances?
Avoiding this means that you should not let other people take advantage of your good will or assert their beliefs on you.
What is assertion?
What is The Boy Who Cried Wolf?
You can start a friendship over these similar activities.
What is a hobby?
These are an example of bad manners.
What is interrupting, sharing private information with others, being physically violent, making rude comments, etc.?
____ are limits and rules we set for ourselves within relationships.
Talking to one another to reach a mutual goal or understanding.
What is Negotiation?
When we feel like we cannot _____ somebody, we start to believe what they say, and this person can no longer be relied on.
What is Trust?
This phrase mentions if something cannot be fixed in 10 seconds, then do not point it out.
What is the 10 Second Rule?
Having a bad sense of *this* can lead to hurt feelings and insensitivity.
____ is the reason why friendship is important.
Answer deemed correct by host.
This phrase is normally an important part of taking responsibility for a wrong doing.
What is "I am Sorry"?
It is okay to let a "friend" tell a lie about you.
What is False?
Having this certain set of skills will help make any relationship better.
Describe an example of how practicing good manners can help you with a goal you want to achieve.
What is their example?