This performs a basic check to see if a host is running
What is Ping?
What is a motherboard?
This allows you to type basic text commands into Windows
What is CMD or Command prompt?
Used in laptops, it's related to the Dual Inline Memory Module
What is SO-DIMM or SODIMM?
The date and time are wrong and falling further behind, sometimes the system needs it's settings updated when you power it on.
What is CMOS battery?
This displays general network connection information in a text terminal
What is a HDD or hard disk drive?
This is a network that doesn't extend to the public, tends to remain within one building.
What is LAN Local Area Network?
Dynamic Host Configuration Protocol
What is DHCP?
You should wear PPE while doing this, may be needed if a system is reported to be shutting down randomly.
What is cleaning?
This is referred to as the Phonebook of the Internet
What is DNS or Domain Name Service?
When this fails, the screen will likely be black and you may hear beeps from the computer.
What is POST?
The system that replaced BIOS
What is UEFI Unified Extensible Firmware Interface?
Basic Input/Output System
What is BIOS?
This may solve intermittent screen flickering before testing the backlight directly
What is tighten or reseat the video connection?
This displays detailed information about network connections to your computer
What is netstat?
Methods include liquid, air, or fanless in most applications.
What is system cooling or cooling?
This appears after a stop error occurs on a Windows Machine
What is a BSOD Blue Screen of Death?
Address Resolution Protocol
What is ARP?
A user reports an IP address of 169.254.10.1 when having problems connecting to the internet.
What is DHCP failure or Apipa?
This shows all computers attached to the router you're networked to.
What is arp?
Running a system faster than it was made for; not recommended in business environments or novice users.
What is Overclocking?
This is the last thing BIOS looks up before fully booting a system
What is the MBR Master Boot Record?
Redundant Array of Independent Disks
What is RAID?
Mary had 2 cats. One was a glorious cat. It loved taking walks in the park and on the beach. The other was a mischievous cat that stayed home by itself all day. One day Mary got a call that one of her users was having a problem with their computer. It wouldn't connect to the printer. When Mary got home to help the user, her computer wouldn't turn on and she noticed that the mischievous cat was under her desk. Mary checked this first and solved her problem.
What is the power connection or power cable?