Account Opening
Funding
POA
Account Closing
Combined Statement
100

The 3 main steps in Customer/Account Creation

What is create CIF, Account Application, and Funding?
100

Account holder sends a paper form for deposit

What is mail a check?

100

The Synchrony form that must be notarized and returned

What is the POACERT form?

100

The amount of days in a CD Grace Period

What is 10 days starting the day after DOM?
100

Before proceeding with combining the statements you should make sure to...

What is unenroll accounts from e-preference?

200

The Account Type used for NON-Personal Accounts

What is Business Account?

200

Money movement between Synchrony Accounts

What is Internal Transfer?

200

The required documents to attach with the SYF POACERT form

What is the Durable POA paperwork?

200

The selection in Aperio for a CD to close on DOM to an internal account or pay by check?

What is Amend Principal Disposition?

200

The ownership category that allows the account holder to request a combined statement

What is a Primary Owner?

300

The system required to use in Aperio for new accounts

What is QuickLauch?

300

Money coming from an outside financial institution electronically

What is an ACH?

300

When an existing owner is now Incapacitated, POA requesting to be added on their behalf. Where to find POACERT form

What is Synchrony.com Bank Forms?

300

Customer withdrawals all of the principal put on deposit during a CD term

What is Breaking a CD?

300

The type of account that must be the lead account if the account holder has one

What is a transactional account?

400

The required paperwork for adding an owner to existing account

What is Add Owner Form?

400

Image taken of paper form of deposit

What is Mobile Deposit?

400

The extra document required for Incapacitated Owners

What is a physicians letter of incapacitation?

400

Account holder requests to close/withdrawal from their CD within the first 6 days after funding the account

What is 7 day penalty?

400

When creating the combined statement, the letter to enter for the Statement Control, detail or summary statement option

What is D for detailed?

500

The Maintenance Code for OCSE(Flag) indicator on a minor TIME account

What is 38?

500

Cut off time of 2:30PM EST to complete same business day

What is Wire Transfer?

500
AIF calling to open an account for brand new customer on their behalf, the documents SYF sends them

What is POACERT with paper Application?

500

Account will close at next maturity date and customer will receive payout when it matures

What is Single Maturity?

500

The frequency an account holder will receive a combined statement with only TIME accounts on it

What is Quarterly?

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