What is 1. wait to clean your service area. 2. Escort your guest to the service desk. 3. Introduce your guest to the service team. 4. Pull products and focus on solutions. 5. Reserve a future service time. 6. Give your guest a business card and five more. 7. Ask for referrals. 8. Say thanks you 9. Clean your service area.
100
The parts of a hair strand
What is cuticle, cortex, medulla.
100
ABCDs of hair color
What is Ammonia. Base. Color pigment. Developer.
100
4 end paper techniques
What is single flat wrap. Double flat wrap. Bookend width. Bookend length.
200
Where are cell phones, food and drinks allowed?
What is future professional lounge (break room) ONLY
200
10 opportunities
What is 1. Create magic first 2. Identify challenges 3. Recommend solutions 4. The wash house 5. Educate your guest 6. Speak professionally 7. Recommend the color bar or other services 8. Style experience 9. Review and recommend 10. 2 minute plan.
200
Healthy hair contains this.
What is proteins, moisture, lipids, carbs, minerals.
200
Secondary color are created when:
What is 2 primary's are combined
200
When perming colored or highlighted hair what solution do we use?
What is Acid.
300
Time you must call in before if you are absent or late
What is 430pm CST
300
Steps to the 4 step program
What is 1. Mini pow wow 2. Service consultation 3. Service check 4. Service completion
300
Three cycles of hair growth
What is Anagen. Catagen. Telogen.
300
Level of lift for 30 volume.
What is 2-3 levels.
300
Two strengths of Paul Mitchell chemical relaxers?
What is regular and super.
400
What day is mandatory? ( bonus.. Why? )
What is MONDAY (bonus... Theory tests)
400
Label the circle of influence from the inside out
What is intimate. Friends/family. Professional. Network/neighborhood. Stranger
400
Texture:
What is diameter of an Individual hair strand
400
5 volume developer is used for the following:
What is flash finish ultra toners, demi- permanent.
400
End papers purpose:
What is protect the porous ends from over processing
500
The 3 Ps of affirmation
What is personal. Positive. Present.
500
Sarah's favorite color
What is purple.
500
The hair structure from the outside in.
What is cuticle. Fibril/cortical cell. Macro fibril. Micro fibril. Helix coil. Polypeptide chain. Amino acid. Atom.
500
A pre disposition test is given how many hours before a color service? ( bonus: what are you looking for?)
What is 24-48 hours ( bonus- rash, redness, welts)
500
When performing a curl evaluation for acid wave, what are we looking for? ( bonus: with alkaline)
What is maximum separation. (Bonus: minimum separation)