ThinkCentral
myHRW
Potpourri
Who To Call
100
The grade span of content available through ThinkCentral
What is grades K-6
100
Is also sometimes called this
What is HMOF
100
The current version of HMH Player
What is version 2.5
100
800-323-9239
What is the phone number for Tier 1 Technical Support
200
The minimum uniqueness required for usernames in ThinkCentral today
What is school uniqueness
200
HMOF stands for...
What is Holt McDougal Online Framework
200
The largest number of students that can be in any one class in ThinkCentral or myHRW
What is 499
200
888-364-8469
What is the internal number for the Tier 2 Hotline
300
Something an administrator can do on ThinkCentral, but not on myHRW
What is pull district-wide assessment data
300
The minimum level of uniqueness required for usernames in myHRW
What is global uniqueness
300
The email account from which users receive their technical order confirmation email
What is HMHDigitalAccess@hmhco.com
300
The Escalation Manager
Who is Jen Rodda
400
The 3 formats roster files will be accepted in for ThinkCentral for Back to School 2017
What is Legacy format, Simple File Format, and OneRoster 1.0 format
400
The two methods by which content can be allocated
What is by ISBN/Keyword & admin product allocation
400
The three methods by which districts/schools can add user accounts to either ThinkCentral or myHRW
What is manual self-service, self-service import, or HMH-Assisted import
400
http://hmhco.force.com/customercase/W2CMain
What is the Web to Case portal where customers can submit issues to Technical Support
500
Four programs available through ThinkCentral
What are GoMath!, Journeys, Storytown, Science Fusion, Math Expressions, Literacy by Design, Math in Focus, Saxon Math K-6
500
Name 4 programs hosted in myHRW
What is Saxon Math, Collections, HMH AGA, Holt McDougal Science, Holt McDougal Literature, Larson AGA, HMH Integrated Math, HMH Social Studies, Bien Dit, Avancemos
500
Three vehicles for viewing GoMath (c)2015 content
What is Online Edition, eTextbooks, HMH Player
500
Where users can sign up for Service Status Notifications
What is learn.hmhco.com/notifyme
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