Cornerstone Basics
Troubleshooting
Checks
Out Of Spec
Samples
100
When training a new operator, how do you navigate to the Cornerstone Application?
Use the drop-down toggle on the top-center of the HMI or tablet.
100
What 3 things should an operator check before starting a PO in Cornerstone?
The date, the machine, and the PO # on the Orders tab. When all of this is confirmed and after the sanitation and audit have been completed, the operator will select the green play button to Start the order.
100
Where on Cornerstone are my checks that need to be completed located?
The Samples tab will have "Samples" or checks listed. Green=ready to complete Blue=Partially completed Yellow=Close to expiring Red=Missed
100
How are Team Leaders notified when there is an alert of an OOS check?
Emails and WorkTasks notifications on the iPhones.
100
How do you properly end an order in Cornerstone?
Make sure all the checks have been completed, voided, or marked as missed. Then go to the Orders tab, and press the "END" or red square button. Then complete the EOR checks under the samples tab.
200
What do you do if an operator says their badge doesn't work?
Check yourself that the badge # isn't populating in the username box. If it does, it is a password issue that needs reset. If it doesn't- send information the Nap IT Support and Mike Melia for another badge
200
What should you do if the Cornerstone Screen freezes, fives you a white screen, or a black screen?
Press the C on the bottom right hand corner to open the keyboard. On the top left of the keyboard there is an Up-Arrow to press which gives you a "reset" button. If you have a physical keyboard, Alt+F4 will reset as well. If this still doesn't work, call Jordan or an electrician to reset remotely.
200
Who did Bert say has been her favorite Team Leader?
Jordan McBride (don't tell him that)
200
What should a Team Leader do when they get an Out of Spec notification?
Follow up immediately. When Cornerstone is completely implemented the lines will shut down on certain out of spec checks and will not start back up until followed up by a Team Leader.
200
Where do they work on the show "The Office"?
Dunder-Mifflin
300
What Team Leader is known as the Trash Panda?
Manon
300
Who has the best chair in the Production office?
Dan
300
What should an operator do if their relief operator didn't complete a check?
The operator who missed the check is responsible to Void or select missed on the missed check, if the operator comes back to a missed check, they should not void it themselves. They can generate a new check to be completed.
300
If there is a legitimate out of spec check, what do you do to make a comment?
On the Samples tab select the out of spec check and record the reason/ follow up from the drop- down menu of reasons.
300
If I completed a check on time, but forgot to put it in the system, how would I complete this check?
Select Pull time and change this to the time that you completed the check.
400
What is the main goal of the implementation of Cornerstone?
Cost savings by reducing holds.
400
If the tablet badge readers stop working what should you do?
Leave the tablet plugged in and shut it down and turn it back on.
400
Do I have to log in to complete a check if I am just relieving?
Yes, you must log out the other operator and log in yourself to complete any checks. Your logging in will be like your initials on paperwork.
400
If an order isn't in Cornerstone after checking everything, what should you do?
Contact planning to correct
400
If you need to complete a check, but it isn't under the Sample's tab, what should you do?
After waiting for the check to populate and it doesn't, Press the New button and select which check you would like to complete. All the checks you could complete will come up and you will select the one you need to complete.
500
What areas of production are not to be impacted by Cornerstone?
Palletizing and FPI
500
What if I can't find the PO and I know I am on the right date?
If there are multiple changeovers on this line, there could be multiple pages and you can toggle through these pages to find the correct PO.
500
Your checks didn't generate right away, what should you do?
Make sure: your order has been started, you are on the correct order, machine date, etc, and press refresh on the samples tab.
500
What should you do when a check is OOS due to a typo?
Go to the results tab, find the sample and press Edit. With every Edit, you are required to have a "Supersede" code. Without a "Supersede" code you will not be able to edit. Select "mistype" and save.
500
Where can I review the checks that have already been completed today?
The Results tab will show the checks, when they were completed, and who completed them.
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