Terms
True or False. Hearing and listening are the same thing.
False
CH 6
True or False. In the model of communication, interferences can either be internal or external.
True
CH 1
True or False. When citing a source in a speech, you do not need to include the publication date.
False.
CH 8, DK Handbook
True or False. Nonverbal communication is more believable than verbal communication.
True
CH 5
True or False. Communication apprehension refers to the same idea as stage fright
True
CH 10
A politician campaigns by going door to door to talk with members of the community. What type of communication are they using?
Interpersonal
CH 1
What are the two subcategories that make up Self-Concept?
Self Image and Self Esteem
CH 3
What is a preview statement?
A sentence to lay out the main points that will be covered in the body of the speech.
CH 9
Name at least 2 ways that a person can establish their credibility in a speech.
Citing sources, showing personal experience with the topic, proving they are an expert in some way
CH 9
Give 3 examples of nonverbal artifacts.
Glasses, hair, clothing, shoes, tattoos, piercings, phone, car, bag
CH 5
Which book term is defined as “a socially constructed concept related to masculine and feminine behaviors that are learned”?
Gender
CH 2
What are the three steps (in order) to the perception process?
Select, Organize, Interpret
CH 2
What is the difference between a speech that is meant to inform and a speech that is meant to persuade?
An informative speech is meant to teach an audience or expand their knowledge on a topic. A persuasive speech is meant to change an audience's actions, beliefs, or opinions on a subject.
CH 7
Which type of nonverbal communication refers to the way in which words are delivered? (volume, pitch, emphasis, emotion, etc.)
Vocalics
CH 5
Name 3 of the barriers of effective listening.
Thinking topic/speaker is boring
Focusing on details, not main ideas
Avoiding difficult listening situations
Too many distractions
Bias or prejudice
Being good at fake listening
Criticizing the speaker instead of the message
CH 6
What type of nonverbal communication refers to body language?
Kinesics
CH 5
Name and describe the 3 main types of organizational patterns that can be used for informative speeches.
Topical - breaking larger topic into related subtopics
Time-Sequence - points going in chronological order
Spatial - points based on geographic location
CH 9
Name and describe the 3 types of outlines.
Preliminary - rough draft used for organizing main ideas
Full-Sentence - detailed outline written in full sentences that is turned in the day you present
Presentational - outline used to jog speaker's memory during a speech
CH 9
Name and describe the 4 types of speech delivery.
Manuscript - Speaker reads a script word for word
Memorized - Speaker recites a speech from memory
Impromptu - Speaker gives a speech with little to no preparation
Extemporaneous - Speaker gives a carefully prepared speech with few notes with a degree of spontaneity.
CH 10
A handshake falls within which type of nonverbal communication?
Haptics
CH 5
Nick incorporates a wink into his speech after telling a cheesy joke. What type of nonverbal communication would the wink be classified as?
Oculesics
CH 5
In chapter 1 of the book, we are introduced to a communication model with eight essential components. Draw out this model and label each component. Note: You should draw a symbol to go with each component.
Sender, Receiver, Message, Channel, Feedback, Interference, Environment, Context
CH 1
Name 5 types of credible sources that can be used for a speech/paper.
Scholarly article, book, government document, credible website, documentary, popular press article, interview, speech/essay
CH 8, DK Handbook
Name and describe the 5 components of a speech introduction.
Gain Attention, Relevance to Audience, Establish Credibility, Thesis Statement, Preview Statement
CH 9
Name and describe the 4 functions of listening.
Listening for Information
Evaluative Listening
Listening with Empathy
Listening for Enjoyment
CH 6