Corporate Card Inquiry Matrix
ID and V
Corporate Card Numbers (AU and IN)
TimeFrame
TOOLS
100

Statement Reprint

Who are CH PA and RM

100

Transfer from Other Department 

What is NONE

100

VISA CORP CARD

What is 4893

100

AU Express Delivery 

When is 2-3 Business days 

100

Viewing Statements upto 7 years

What is Business Viewpoint
200

Early Reissue

Who are CH PA and RM

200

16 digits credit card number, carholder's full name, caller's full name, caller's DOB  (for general inquiry only)

Who is LOA

200

Mastercard Company Issued to Individual (personal)

What is 5261 

200

AU Due Date

when is last bill date plus 25 days 

200

Self Serve options of Corporate Card to manage their account

What is MiVision

300

Carholder Account Closure

Who are PA and Rm

300

DOB, contact number, memorable word, credit limit

Who is Cardholder

300
Mastercard Company Card

What is 5553

300

IN Due Date

When is Statement Generation plus 22 days

300

Used to File for DISPUTE

What is TDMS or Cloud Case

400

Emergency Cash

Who are PA and RM

400

Full name, PSE

Who is RM

400

Mastercard Corporate for India

What is 512916

400

Overseas Courier (AU)

When is 7-10 Business days 

400

Main Tool to Assist AU Corp Cardholders

What is Service View

500

Removing a Block

Who are CH and PA

500

16 digits credit card number, carholder's full name, caller's full name, caller's DOB

Who is PA

500

VISA Corporate card for India

What is NONE

500

Emergeny Card Delivery 

When is 24 - 48 hours 

500

Used for File Feed and Linking powered by Mastercard

What is Smart Data
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