ADA Law & Definitions
Effective Communication
TDOC Policy & Staff Role
ADA in Practice
Correctional Officers Role
100

What is Title II?

It prohibits discrimination against qualified individuals with disabilities in all services, programs, and activities provided by these public entities.

100

What is effective communication?

The ADA requires communication with Deaf inmates to be as effective as with hearing persons.

100

What is TDOC Policy #113.95?

Accommodations for the Deaf and Hard of Hearing Inmates.

100

What is the interpreter appointment information?

This must be included in the interpreter request: Inmate's name, DOB, Date of Appointment, Type of Appointment (Hearing, Programs, etc.) Time of Appointment with time zone, Service needed (ASL. DI, etc.).

100

What is the chain of Command for ADA Complaints?

AWT, Warden, TDOC ADA Compliance Director. 

200

What is a disability?

A condition that substantially limits a major life activity.

200

What are auxiliary aids and services?

These help ensure effective communication, such as VRI or written notes.    

200

Who are correctional officers?

These staff must notify the AWT about an inmate needing a modification.

200

What is a TTY or captioned telephone?

This system is compatible with hearing aids and can assist with communication.

200

What is the TN Language Center VRI system?

LionBridge.

300

What are major life activities?

Speaking, hearing, and walking are examples of this.

300

What is Video Remote Interpreting (VRI)?

TDOC uses this technology to provide on-demand sign language interpretation.

300

Who is the Assoicate Warden of Treatment (AWT)?

This staff member oversees ADA compliance at each facility.

300

What is CART?

This service provides real-time text for spoken communication.

300

What is the process for Title II Grievences?

Grievance chair, AWT, ADA Compliance Director.

400

What is a qualified individual with a disability?

This term includes having a record of a physical or mental impairment.

400

What is CR-4110?

This document must be completed when an interpreter is accepted or refused.

400

Who is the Commissioner or designee?

This official makes the final decision on undue burden claims.

400

What are auxiliary aids or interpreters?

Communication must include these when involving Deaf inmates.

400

When should interpreter service be used?

For all deaf inmates.

500

What is the Americans with Disabilities Act (ADA)?

This law ensures equal opportunities for individuals with disabilities.

500

What is a fundamental alteration or undue burden?

This legal defense under Title II of the ADA allows a state prison to deny a requested accommodation if providing it would significantly change the nature of a program, or impose excessive financial or administrative difficulty.

500

What is a reasonable modification?

An employee must act when they know or should know an inmate needs this.

500

What are classification, medical care, and grievances?

These programs and activities require auxiliary aids under TDOC policy.

500

Who is responsible for ensuring the correctional officers have information regarding inmate accommodations?

AWTs.

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