Formating
Q: In reference to the format of correspondence, what is used to ensure content is clear?
A. Paraphrase
B. Use plain language
C. Codes
D. Jargon
B. Use plain language
Ref: Chapter 7, Page 12
Which type of memorandum is used when only requesting an approval/disapproval decision from a single addressee?
A. Letterhead Memorandum
B. Decision Memorandum
C. From-to Memorandum
D. Memorandum of Understanding
B. Decision Memorandum
Ref: Chapter 10, Page 1
Q: How will the first letter of the first word of the salutation be written?
A. Bold print
B. Capitalized
C. Lowercase
D. Indented
B. Capitalized
Ref: Chapter 11, Page 2
What information must be included on subsequent pages of an endorsement?
Standard Subject Identification Code and basic letter subject
Ref: Chapter 9, Page 4
How often should email inboxes be checked?
Twice a day
Ref: Chapter 4, Page 1
Q: When drafting correspondence, what information must apply to every standard letter?
A. Subject
B. To line
C. Date
D. From line
D. From line
Ref: Chapter 7, Page 3
What type of paper should be used for playing paper memorandums?
A. White bond
B. Yellow bond
C. Off white bond
D. Light blue bond
A. White bond
Ref: Chapter 10, Page 1
Q: Which page must have at least two lines of text?
A. Closing page
B. Signature page
C. Enclosure
D. Main page
B. Signature page
Ref: Chapter 11, Page 6
Q: What is required prior to forwarding comments, recommendations, or information via your activity?
A. An endorsement
B. Activity routine letter
C. Format approval
D. Chain of command review
A. An endorsement
Ref: Chapter 9, Page 1
Q: What abbreviation may be used for the complimentary closing of "Respectfully"?
R/
Ref: Chapter 4, Page 1
In reference to the format of correspondence, what does the acronym CFR stand for?
Code of Federal Regulations
Ref: Chapter 7, Page 9
What information is used in the From: and To: lines?
Names, titles or codes
Ref: Chapter 10, Page 4
Q: What must you be sure to mention in the body of the letter?
A. Activity name
B. Addressee name and title
C. Subject
D. Be sure to mention any enclosed documents
D. Be sure to mention any enclosed documents
Ref: Chapter 11, Page 7
Under which circumstance may an endorsement be added to the bottom of a basic letter?
Entire endorsement fits on the page and does NOT require revisions
Ref: Chapter 9, Page 3
What function must be enabled when transmitting personally identifiable information via email?
Digitally signed in encrypted
Ref: Chapter 4, Page 2
What does the acronym E.O. stand for?
Executive Order
Ref: Chapter 7, Page 10
What is used within an activity to provide more formality than a printed memorandum form or plain paper?
Letterhead Memorandum
Ref: Chapter 10, Page 6
Where will page numbers be located at on a business letter?
Center page numbers 1/2 inch from the bottom edge
Ref: Chapter 11, Page 4
Q: What is an alternative use for letter endorsement other than forwarding comments, recommendations or information?
A. Chain of command review
B. To transmit correspondence
C. To redirect a letter
D. Activity routine letter
C. To redirect a letter
Ref: Chapter 9, Page 1
What duration of absence isn't automated email response required to be sent to provide point of contacts for issues requiring immediate response?
Three days
Ref: Chapter 4, Page 1
In reference to the format of correspondence, which term is typed when sending enclosUres separately?
Sep cover
Ref: Chapter 7, Page 12
What are the two sizes of a memorandum form?
8-1/2 by 11 inches or 8-1/5 by 5-1/2 inches
Ref: Chapter 10, Page 4
What line can be used in the place of the salutation?
Subject line
Ref: Chapter 11, Page 8
Q: Which instruction governs the classification of correspondence determined to contain For Official Use Only information?
DODM 5200.01
Ref: Chapter 7, Page 3
What guidelines apply to informal correspondence?
Keep it brief, good taste, and observe traditional customs and courtesies
Ref: Chapter 4, Page 2