On the Job 1
The first reality of a service position is that your career revolves around _____________.
Your clients
Increasing service prices is most dependent on a loyal ________________.
Client base
AKA upselling services, is the practice of recommending and selling additional services to your clients.
Ticket upgrading
____________ encompasses promotional efforts that are paid for and are directly intended to increase business.
Advertising
Good business operations require a simple and efficient __________________ system.
record-keeping
A document that outlines the duties and responsibilities of a particular position.
Job description
In this industry, the first step to selling is to...
Sell yourself
The act of recommending and selling products to your clients for at-home use.
Retailing
Sweeping picture of long-term goals for the business.
Vision statement
_____________________ are solely responsible for their clientele, supplies, record keeping, and accounting.
Booth renters
__________ or ______________ may be ideal for individuals wanting to take a stepping stone approach to business ownership.
Chair, booth rental
Your first concern as a beauty professional must always be...
providing good quality service
To protect yourself against malpractice suits, you should purchase _____________.
insurance
You will want to base your ______________ location on your primary clientele and their needs.
business
The modern version of word of mouth is...
viral marketing
In order to increase the amount of social security you will receive after retirement, you should...
Report all your income
Usually an _________________ is the best way for a new beauty professional to start out.
hourly rate
______________________ puts you in front of people in your community who are potential clients.
Public speaking
A ________________________ is the individual owner, often the manager, who determines policies, has last say in decision making, and assumes all financial responsibility.
sole proprietor
The only way to guarantee you will stay in business and have a prosperous business is to take excellent care of.....
your clients
The best way to give yourself a raise is to....
Spend less money
In a ____________________ arrangement, you are actually setting up a small business.
booth rental
_______________ can inspire your employees to achieve more.
Incentives
An outline of employee and management levels and a description of how the business will run administratively.
Organizational plan
In planning the layout of a salon, ________________ should be the primary concern.
Maximum efficiency