Who is considered the father of modern cosmetology?
Vidal Sasoon
What is the first step in practicing good time management?
Prioritize tasks / identify tasks
Why is personal hygiene important in cosmetology?
Prevents offensive odors & promotes professionalism
What federal agency regulates safety in the workplace?
OSHA (Occupational Safety and Health Administration)
What is the first step in the client consultation?
Greet the client warmly / establish rapport
In ancient Egypt, what natural dye was used to tint hair and skin?
Henna
True or False: Setting long-term goals helps guide daily decisions.
True
Name one piece of PPE (personal protective equipment) cosmetologists may use.
Name one piece of PPE (personal protective equipment) cosmetologists may use.
Which type of microorganism causes disease?
Pathogen
What percentage of communication is nonverbal?
About 75–90%
What decade saw the rise of beauty salons in the United States?
1920s
What is one effective way to handle criticism professionally?
What is one effective way to handle criticism professionally?
What type of posture helps prevent fatigue and injury?
Correct ergonomics / good posture
What is the difference between sterilization and disinfection?
Sterilization kills all microbes; disinfection kills most but not all
When a client is dissatisfied, what should you do first?
Listen carefully without interrupting
What type of cosmetology career specializes in caring for nails and hands?
Nail technician
Which quality is most important for maintaining client loyalty: honesty, speed, or technical perfection?
Honesty
True or False: A clean, professional appearance can impact client trust.
True
What level of decontamination is required by state boards for salon tools?
Disinfection
What is active listening?
Giving full attention, repeating back, clarifying client’s words
Which country is credited with developing elaborate hairstyles that indicated social status in the 18th century?
France
The ability to understand and share another person’s feelings is called what?
Empathy
What is the term for standing tall with shoulders back and head up?
Good body alignment
If a client is accidentally cut, what should you do first?
Stop service and put on gloves
True or False: It is okay to share personal problems with a client if you trust them.
False