The status of a case that hasn't been touched yet.
What is new status?
Case numbers start with.
What is 5-XXXXX...?
How to put a case in my name.
Sarbanes Oxley Act stands for
What is SOX?
Main page in Magnum.
What is the general tab?
What is active status? EX: Validate, Order Entry, Entry Verification
This is not a case status
What is remediation?
Example of Ribbon Menu Option.
What is Recent? (Or Queues, Cases)
Tool we used to complete SOX forms.
What is Magnum?
How many magnum WB's we have.
What is three? Validation, Order Entry, Entry Verification
Status of a case that is not being worked on.
What is the ready for status? EX: Ready for Validation
COSMIC defaults to this page.
What is the summary tab?
Setting your default view.
How to pin your active cases? (Dashboard)
How to find the magnum.
What is in COSMIC?
Most common section for orders.
What is purchase orders?
The status when putting a case on hold.
What is 3rd Party Hold or Customer Hold?
These 3 mandatory fields must be filled in when putting a case on hold.
What is Reason, Responsible By, and Description?
The routing section is.
What is the taxonomy?
What is the activities tab?
CPS ID's information generates this data.
What is Special Pricing and PO line items?
A case that has an email pending / hasn't been read.
New Mail (Case was on hold prior to it New Mailing)
Who to contact when having tool issues with COSMIC
What is cosmic@microsoft.com ?
Sox can be flipped here.
What is in the taxonomy?
This is an environment of predictive real time SOX controls.
What is magnum?
What is the save button?