Friendly
Developing exceptional communication, decision making, image building, customer service, goal setting and time management are examples of ___which can help build a successful professional foundation
a. Business Expertise
b. life skills
Life skills
___is based on inner strength and begins with trusting your ability to reach your goals
A. Creativity
b. Stability
c. Self-Esteem
Self-Esteem
Investing time and energy into activities that help you feel good about yourself will help you__
a. maintain a positive self-image
b. receive a promotion
c. avoid procrastination
maintain a positive self-image
Eliminate ___which can block the creative mind from exploring ideas and discovering solutions to changes
a. aspirational goals
b. self-critical thoughts
self-critical thoughts
Creating success is a skill that can be developed by practicing new behaviors, such as speaking with confidence, standing tall, and ____
a. imitating others
b. using proper grammar
using proper grammar
Exercise___by using words like please, thank you, and excuse me
A. leadership
b. good manners
c. motivation
good manners
Procrastination is mos harmful in its negative impact on
a. sensitivity
b. productivity
Productivity
A mission statement should be no more than
a. two sentences
b. one paragraph
c. one page
two sentences
An example of a short-term goal is _____
a. paying off a 15 year mortgage
b. losing five pounds
losing five pounds
a example of a long term goal is
a. saving for a four-year degree
b. planning a Christmas party
saving for a four-year degree
Priortizing involves making a list of tasks that need to be done in which order
a. most important to least important
b. more general to most specific
most important to least important
____techniques will save you time and needless frustration by uncovering needed solutions
a. time-management
b. problem - solving
c. Visualization
Problem-solving
Some ethical characteristics to which one should aspire include respect, courtesy, honesty, and
a. sincerity
b. perfectionism
Sincerity
Participating in _____allows you to stay current with new trends, information, techniques, and skills
a. networking fairs
b. continuing education
c. trade shows
Continuing education
An individual's ___is the sum total of her or his inborn characteristics, attitudes, and behavioral traits
a. potential
b. personality
c. ability
personality
Learning how to handle confrontation and how to share our feelings in a professional manner are the most important indicators of
a. perfectionism
b. emotional stability
emotional stability
A combination of understanding, empathy, and acceptance is known as
a. attitude
b. emotional stability
c. dependability
emotional stability
a combination of understanding, empathy and acceptance is known as
a. personality
b. dependability
c. sensitivity
sensitivity
Effective communication involves practicing ___nonverbal, and verbal skills
a. active listening
b. passive listening
c. judgmental
Active listening