Misc.
Personal power a heart surgeon has.
What is expert power?
Trust between customers and Costco's product quality because of curated selection and testing
What is expert power?
Costco uses thing to maintain DEI policies.
What is political skills?
Starting job to higher positions
What is growth?
Costco's major competitor
What is Sam's Club?
Upward influence we can have on our professor
What is rational persuasion?
Costco's high wages and generous benefit, used to motive employees
What is reward power?
Costco avoids _______ to stay clear of partisan politics.
What is political behavior?
Costco's priorities
Expert power shown in Costco but not in Sam's.
What is sourcing, testing, and quality control?
Effectiveness of ingratiation.
What is least effective?
Power is shown when Costco uses authority to set strict pricing and packaging rules for suppliers
What is legitimate power?
Person does what they can to support goals by putting selfless efforts to benefit organization
What is politicking?
Costco eliminates this type of behavior between managers and employees
What is favoritism?
Costco uses this to help grain feedback from employees, Sam's is more corporate central
What is consultation?
Creation of dependence.
What is importance, non-sustainability, and scarcity?
Least common at Costco, they avoid fear-based management
What is coercive power?
This approach causes more employees to engage in politicking
Zero-sum approach
Costco's rewards handed to employees for their hard work
What is merit-based?
Sam's has that Costco doesn't
What is...
Scan and go
Lower membership fees
Order and pickup
Power used by Oklahoma University student for arguing about her essay score.
What is coercive power?
Employees follow experienced managers because of skills and credibility.
What is referent power?
Employees when they convert their powers into actions
What is politics?
Costco constant need to improve
What is organizational effectiveness ?
What is reward power?