The IN's & OUT's
Costco's Mission Statement
What is to continually provide our members with quality goods and services at the lowest possible prices?
This is the NEW Costco CEO
Who is Ron Vachris?
Educate, mentor, connect
Focuses on diversity and inclusion. Growing our people, building relationships, and promoting our culture is what program
What is Journeys for all?
B.E.S.T stands for this
What is Bold, Expressive, Sympathetic, Technical?
Costco's private label brand
What is Kirkland Signature OR KS for Short?
Costco's Code of Ethics
What is obey the law, take care of our members, take care of our employees, respect our suppliers, and reward our shareholders?
This is the number one thing employees look for in a work environment
What is full appreciation of work done?
80/20 rule means this
What is 20% of your employees take up 80% of your time?
S.M.A.R.T stands for this
What is Specific, Measurable, Attainable, Realistic, and Timely?
The first company ever to grow from zero to $3 billion in sales in less than six years
What is Costco?
Fun Fact...When Costco and Price Club merged in 1993, the combined company, operating under the name PriceCostco, had 206 locations generating $16 billion in annual sales.
The 6 rights of merchandising
What is the right merchandise, place, time, quantity, condition, and price?
A communication structure features a manager communicating directly with their employees while also empowering them to provide feedback and communicate with other members of the team
What is Collaborative?
Using ______ goals can greatly improve team performance. They can be verbal or written. They improve clarity and can lead to understanding directions better and more consistently
What are SMART goals?
Type of shoe that must be worn by anyone who operates a forklift or works as a night/morning merchant
What are Steel toed shoes?
Iwelei Costco on Oahu Island in Hawaii
What is the busiest Costco in the world?
Fun Fact 1 in 4 people on Oahu have a Costco Membership
The 6 rights of people
What is the right people, environment, training, compensation, programs, opportunities?
G.R.I.P stands for this
What is Goal, Roles, Information, People?
Costco follows who's workplan
Who is Ron Rothman?
Christmas in August and Summer in February is a term for this
What is Early in, Early out?
There are currently 875 of these
What are Costco locations worldwide?
The second largest revenue market next to the United States for Costco
What is Canada?
Being able to see any manager with any concerns or issues
What is Costco's Open door policy?
Craig said this "________ is the only thing, _______ it's really our whole DNA."
What is Culture, Culture?
No frills, great product and quick turns, direct purchasing, control shrink, low-cost advertising, limited credit cards, efficient operating methods is
What is how Costco keeps costs low?
Adjusted for inflation this Costco staple in today's 2024 dollars is about $4.75
What is the Costco Hot Dog & Soda?
Fun Fact... In the Fiscal Year of 2021 there were over 122 million sold