Costco 101
This story symbolizes Costco’s commitment to the continued enhancement of quality and value, even if you have to “swim upstream” to get there.
The Salmon Story
They oversee the most departments at Costco Travel!
Matt Browning
When did Costco Travel launch in the US?
2000
What about detail?
"Retail is Detail"
What are three headwinds Las Vegas is facing?
California Pricing Law, 2025 Contracts Loaded later, Competitive issues, Less Aggressive offers, Softness in Domestic Demand
The 80/20 rule.
20% of the items do 80% of the business
They oversee Enterprise Agility for our Portfolios.
Heidi McDade
Where are our Call Centers located?
Issaquah & Oklahoma City (US), Preston (UK), Montreal (CA)
Words of wisdom about the future and your happiness...
"If you've got to work for the rest of your life, you'd better do something you'll enjoy."
When did cruise full move out of Sabre to Odysseus?
2023
This is the year Costco and Price Club merged.
1993
They were one of the original buyers that started the Kirkland Signature brand.
Chris Hendrix
How many Costco Travel employees do we have?
1,500+
What did Jim say about Sam's Club
'If they had a unique idea, it would die of lonliness'
What were the orders for St Lucia Ladera Resort
$406,015
The six rights of merchandising
• The Right Merchandise
• In the Right Place
• At the Right Time
• In the Right Quantity
• In the Right Condition
• At the Right Price
Their first job was a paper carrier.
Bill May
When did Costco Travel launch UK Car Hire?
2017
This is the easy way that Costco would never take for profitability.
Raising prices
Which region of Canada makes up the most market share in room nights in FY25?
Vancouver
Who were the founders of Costco?
Jeff Brotman and Jim Sinegal
Kathy Robinson
When did Costco Travel expand to Canada?
2015
'When employees are happy, they are your very best ambassadors.'
What was the total revenue from the Jet Blue test?
$624,012