Costco 101
Costco Travel Execs
Costco Travel 101
Jim isms
Were You Listening?
100

This story symbolizes Costco’s commitment to the continued enhancement of quality and value, even if you have to “swim upstream” to get there.

The Salmon Story

100

They oversee the most departments at Costco Travel!

Matt Browning

100

The year that Costco Travel launched in the US. 

2000

100

A quote about detail. 

"Retail is Detail"

100

An airline that we did a three month test with.

JetBlue

200

The 80/20 rule. 

20% of the items do 80% of the business

200

They oversee Enterprise Portfolio Management.

Heidi McDade

200

The locations of all four Costco Travel call centers. 

Issaquah & Oklahoma City (US), Preston (UK), Ottawa (CA)

200

Words of wisdom about the future and your happiness...

"If you've got to work for the rest of your life, you'd better do something you'll enjoy."

200

Luxury cruise line launched this year. 

Seabourn

300

This is the year Costco and Price Club merged.

1993

300

They were one of the original buyers who created the Kirkland Signature brand.

Chris Hendrix

300

The number of Costco Travel employees. 

1,508

300

A quote about Sam's Club's ideas. 

'If they had a unique idea, it would die of lonliness'

300

Entity that is newly investing into Costco Travel marketing to promote their destination. 

Hawaii Visitors and Convention Bureau

400

The six rights of merchandising. 

• The Right Merchandise

• In the Right Place

• At the Right Time

• In the Right Quantity

• In the Right Condition

• At the Right Price

400

Their first job was a paper carrier.

Bill May

400

The year that Costco Travel launched UK Car Hire.

2017

400

This is the easy way that Costco would never take for profitability.

Raising prices

400

This rental car company added Costco Travel kiosks in this city. 

Budget in Phoenix

500

The founders of Costco. 

Jeff Brotman and Jim Sinegal

500

They started their own Online Travel Agency!

Kathy Robinson

500

The year that Costco Travel expanded to source market Canada. 

2015

500

What happy employees create.

'When employees are happy, they are your very best ambassadors.'

500

A process that was implemented to correct double charging members.

Wex Refund Process

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