Pre-Departure
Briefings
Preflight
Checks
Departure
In flight/
Service
Arrival
100

When are FA briefings required?

1) At the beginning of each rotation/duty day

2) When there is a change in aircraft 

100

Who should you notify if emergency equipment is not preflight ready? 

Flight Leader/Captain

100

When does customer boarding begin? 

D-40

100

When do we begin service preparation? 

10,000 feet

100

When should coats be returned to first class customers? 

At final decent 

200

What is the rotation report time on a domestic narrowbody? What is the crew/Minute briefing time? 

Report time- 60 minutes prior to departure 

briefing time- 50 minutes prior to departure 

200

Supplemental (ETOPS/High Terrain) Oxygen Bottles

- Mask and tubing in good condition and securely plugged into outlet.
- Gauge indicates bottle is in full range. 

200

Which announcement is required by the FAA  due to important information in regards to exit rows? 

5 minutes prior to door closure

200

What announcement is made at 10,000 feet? 

About Your Flight Announcement 

200

What is the appropriate all call response/order for arrival on our 76Z (4 door)?

1L disarmed and cross checked
MLc Present
2L disarmed and cross checked
1R disarmed and cross checked
2R disarmed and cross checked

300

Where do you sign-in for a rotation? 

At the gate

300

When should preflight checks be accomplished? 

- At the start of duty period
- Every time an aircraft change occurs
- After aircraft has been left unattended by flight crew or cabin crew for any period of time 


300

Components of “Cabin is secure” 

Carry-on baggage is stowed, Overhead bins are closed, Exit seat verifications are complete 

300

How often do we monitor UMs or other customers with disabilities? 

Every 30 minutes 

300

Components of door safety? 

- Verify all doors are disarmed
- Check rows for customers
- Verify cabin safety check is complete to purser/flight leader 

400

True or False: All crew Members must be present for Captain/FA briefing 

False

400

Cart Restraint Straps. Which variation of the 767 can they be found on? 

In place. 764. 

400

According to our checklist in chapter five of our OBM, when is the crew rest facility secondary search completed?

D-20

400

What time do we begin service for first class and main cabin? 

- First Class: 15 minutes after takeoff
- Main Cabin: 20 minutes after takeoff

400

What page of our on board manual includes the arrival galley checklist? 

5.6.15

500

What are the components of the Minute Brief? 

B- Bag Strategy
R- Review Service Opportunities & Specials
I- I.D. View, Scan, and Verify Minimum Crew
E- Expected Boarding & Door Closure Times
F- Flight Family Communication Strategy 

500

Who preglight checks the cabin crew rest area? On what page of our onboard manuals can we find the crew rest checklist? 

- 2L

- 7.1.7

500

What information is included in the Notification to Captain Prior to Pushback? 

-cabin is ready for pushback
-number of armed/deportee/inadmissible passengers 

500

What additional step is required for carts with alcoholic beverages or food for sale prior to landing? 

Seal carts with seals for liquor drawer

500

When do you deliver the Initial decent/cabin preparation for landing PA? 

Five minutes after the pilot’s initial decent PA

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