Potpourri
June 24-27th 2024
What are the dates for COA site visits?
* corporal punishment;
* use of aversive stimuli;
* use of demeaning, shaming, or degrading language or activities
* Forced physical exercise to eliminate behaviors;
What actions are prohibited by policy for staff against clients?
Payers in VA do not currently require this but it is a requirement to be part of insurance network in many states and maybe one day VA
What is COA accreditation?
Prospective foster parents must be at least this age?
What is 21?
To protect clients, ensure quality services, comply with payer requirements, reduce risks, and use data and outcomes to improve quality of services.
What are reasons to be accredited?
Staff do this when approached by the media.
Refrain from comment and direct the media to the CEO as well as immediately inform their supervisor
COA reviewers may do interviews with these individuals.
What is clients, direct care staff and leadership?
Client rights and responsibilities are posted here
What is in the lobby?
What is a safety plan?
Employees are allowed to hold a job with another organization while working for HCA if these are met.
*The other agency or job is not a competitor of our company.
*The employee is satisfactorily performing their job responsibilities with our company. Outside employment may present a conflict of interest if it has an adverse impact on our company.
These apply to all organizations regardless of the services provided or population served. They describe practices that promote sound operations and management.
What are Administrative Standards?
Staff must complete this to ensure all supervised visitation sites meet specific confidentiality, privacy, and safety specifications.
What is the Approved Supervised Visitation Site checklist?
You can expect these things to happen during COA site visits
What are COA volunteers will talk to staff and clients served and review client files, employee files and office binders.
This is completed for New Hires after 90 days and then annually thereafter
Performance Evaluation
These describe practices related to distinct service areas across the full continuum of community-based social and behavioral healthcare services.
What are service standards?
This is an organized and visual way to display your understanding of relationships among the resources you have to operate your program, the activities you plan, and the changes or results you hope to see
What is a Logic Model?
These people are volunteers who have worked in the industry and do not make the final decisions on whether or not you are accreditted.
Who are COA Reviewers who make the site visits.
This is handled using the company's problem resolution process. Employee presents, in writing, the problem or complaint to immediate supervisor within ten working days after incident occurs. The employee will also include the desired resolution or relief of the problem.
What is the Employee Grief Resolution process?
COA reaccreditation occurs every _______ years
What is four?
These are required to be in the cars of community based workers to ensure we are prepared in case of an incident in which an injury occurs.