Microskills
What does SOLER stand for?
What does SOLER stand for?
SOLER (Sit straight / Open posture / Lean toward / Eye contact / Relax)
Share 3 open ended questions?
Share 3 open ended questions?
Could you tell me more about that?”
“How did you feel when that happened?”
“Given what you’ve said, what would be your ideal solution?”
“What might we have missed so far?”
“What else comes to your mind?”
“Could you give me a specific example of . . . ?”
“What do you mean by...?”
What has a head, a tail, is brown, and has no legs?
A Penny.
What are the 3 brain part that represent the (Brain Hand Model)?
What are the 3 brain part that represent the (Brain Hand Model)?
1- Cerebral Cortex
2-Brain Stem
3-Limbic Region
Share 3 closed ended questions.
Share 3 closed ended questions.
1-Are you happy with your relationship or not?
2-Do you want to stay in this relationship?
3-Would you like your partner to stop doing what he does to you?
David's father has three sons : Snap, Crackle and _____ ?
David
What are the 3 V's + B (Counseling process)?
What are the 3 V's + B (Counseling process)?
1. Visual/eye contact. Look at people when you speak to them.
2. Vocal qualities. Communicate warmth and interest with your voice.
3. Verbal tracking. Track the client’s story. Don’t change the subject; stay with the client’s topic.
4. Body language/facial expression. Be yourself: authenticity is essential to building trust.
Identify 2 questions to ask yourself when not sure whether or not to ask a questions to your client.
Identify 2 questions to ask yourself when not sure whether or not to ask a questions to your client.
1-What informs my question?
2-Is it therapeutic?
The more you take away, the larger I become?
1- A whole in the ground.
2. Debt
What does BLS stand for?
What does BLS stand for?
Basic Listening Sequences
What can you do when your client says "I don't Know" ?
What can you do when your client says "I don't Know" ?
Paraphrase
I'm tall when I'm young and I'm short when I'm old. What am I?
A candle
Name the first 5 stages of the Microskills Hierarchy?
Name the first 5 stages of the Microskills Hierarchy?
1- Multicultural Competency.
2-Attendance Empathy and observation skills.
3-Questions
4- Encouraging, Paraphrasing, and Summarizing.
5-Observing and Reflecting Feelings
What are the 4 dimensions of paraphrasing?
What are the 4 dimensions of paraphrasing?
1. Key words (restatement)
- Exact words or metaphors the clients use
2. Sentence stem
- “I hear you saying..” “......sounds (looks) like...”
3. Essence of what the clients has said
- Identify, clarify, and provide feedback
4.Checkout for accuracy
My legs are on the ground and my head is over the stars? What am I?
A general.