She lives in Washington D.C.
Who is Professor Bridges?
Actively & non-judgmentally are qualities of a good _____
What is a Listener
You accidentally mispronounce a client’s name during a session. After you notice, they don’t correct you, but you feel that it might be bothering them.
Question: How could you handle this situation in a culturally sensitive way?
When engaging in conversations, active listening involves the listener giving their full attention to the speaker, truly understanding their message, and responding with empathy. It involves noticing verbal and nonverbal cues, refraining from interruptions, and offering thoughtful feedback to show you genuinely understand.
Share: How do you show others that you’re fully present during conversations?
She lives in Michigan.
Who is Jennifer?
Getting down on the floor with a small child or holding the hand of a grieving spouse is an example of ______
What is a good communicator.
“Nora says, ‘You look great in that dress. I wish I also could wear clothes designed for younger women.’” (Holland & Nelson, 2020)
Share: Give one possible beneath-the surface meanings
We all have weaknesses and personal challenges where we have room for growth.
Share: Choose one of your specific weaknesses you are currently working on and your steps to staying motivated to get there?
She has furry babies.
Who are Professor Bridges, Jennifer and Rebeca?
Being able to see things as the other sees them.
What is perspective.
Client family/caregiver: “Is this for real, or what? The doctor says he’s doing fine. You say he can’t eat normal food. What am I supposed to do?” (Holland & Nelson, 2020)
Share: What would be a helpful or appropriate response to provide for this patient’s family/ caregiver?
Think about some of your unique, personal strengths that help you navigate during challenging times.
Share at least one personal strength that you rely on that helps you cope with adversity and how do you actively use this strength to face and overcome challenges?
She lives in California
Who is Rebeca?
Realistic & actively seek the positive---> it's called ____
What is optimistic.
A constructive responder shows genuine, enthusiasm, expresses excitement and joy toward someone sharing good news. A client says, "I finally managed to speak up in my team meeting today!"
Share: As an active responder, how would you respond to your client's news?
Recall a time when you noticed that your personal values, experiences, or emotions influence your interactions with others, whether personal or professional.
Share: How did you handle the situation and what did you learn about yourself?