Counseling Basics
What is the primary purpose of Counseling Services at Student Health on Haven?
Short-term treatment, consultation, and referrals
Office of Student Support, Rachael Samuel; Student Health on Haven, Counseling Services; Well-Being and Health Promotions; Sexual Violence Response.
Are Student Health on Haven counseling services confidential?
Yes
What is the phone number for Student Health on Haven?
212-305-3400
What number should someone call for a life-threatening emergency?
911
Does CUIMC offer short-term counseling or long-term therapy directly?
Short-term treatment
What is the name of the one-time meeting with a clinician for students who want to talk?
Support Session
What is the general rule regarding sharing information about a student's counseling services?
Counseling services are confidential
What student fee covers the cost of counseling services?
Health and Related Services Fee (HRSF)
What three-digit number connects people to the National Suicide and Crisis Lifeline?
988 (text, call, chat)
What happens if a student needs ongoing treatment beyond the services offered?
Consultation and referral for ongoing community treatment
Name one reason a student might schedule a Support Session.
Processing current events, discussing a specific issue, reflection, grounding, or exploring what connecting with a clinician feels like
Name one circumstance in which confidentiality may be broken.
Imminent risk of harm to oneself or others
Are there out-of-pocket costs for the individual counseling services offered through Student Health on Haven
No
What phone number should students call if they have an immediate concern about suicide?
212-305-3400 or National Suicide Crisis Lifeline at 988
Name two mental health concerns that CUIMC counseling providers are equipped to address.
anxiety, depression, trauma, eating/body concerns, family or relationship issues, bias/discrimination, life transitions
What type of appointment should a student schedule if they are interested in beginning therapy?
Initial Telephone Appointment
Are Rachael Samuel, Dean Wolfe, PLAN advisors or faculty confidential resources?
No, we have a duty to report
What are two ways students can schedule counseling services?
Student Health Portal or calling 212-305-3400
What option should students select when calling Student Health after hours for urgent mental health support?
Option 7
How many individual counseling sessions are provided to students through Counseling Services?
What is the difference between a Support Session and an Initial Telephone Appointment?
Support Sessions are one-time meetings; Initial Telephone Appointments help students explore starting individual psychotherapy
Why is confidentiality important when students seek mental health support?
It helps students feel safe seeking support and discussing personal concerns
Where can students complete required forms before their appointment?
Student Health Portal
Is Student Health on Haven available 24/7 for urgent mental health concerns?
Yes