Microskills Hiearchy
Microskills Hierarchy
Communication Skills
Counseling Techniques
Counseling Skills
100

The foundation of intentional counseling and psychotherapy. They are the communication skill units of the counselor/client session that provide specific alternatives for you to use with many types of clients and all theories of counseling and therapy.

What are microskills?

100

When the individual enters counseling, the counselor discusses the agenda for the day with their client, the activities, and the processes that they will go through. This technique in counseling will help the client understand their counselor’s train of thought into determining how this routine will work for them. Soon enough, the client will get used to the routine, and this establishes comfort and trust in counseling.

What is structuring?

100

SOLER 

S: Sit square and face the person

O: Open posture 

L: Leaning forward

 E: Eye Contact

R: Remained relaxed

ttending skills

100

This assessment tool will get the individual to look at areas of their life and see which areas may be impacting and influencing them. The person’s job is to figure out which systems in their life give them strength, and which ones give them stress. S

What is Spheres of Influence: 

100

the ability to enter the world of the client and to communicate that we understand his or her world as the client sees and experiences it

What is empathy?

200

Summarizes the successive steps of intentional counseling and psychotherapy.

What is the microskill hierarchy?

200
will help you and the client to see cultural and contextual issues related to their concerns.
What is focusing?
200

Counselors use this technique to show their clients that they are fully aware of the feelings that their client is experiencing. They 4 can do this by using exact words and phrases that their client is expressing to them.

What are Reflection of Feelings?

200

This will help the counselor avoid any misconceptions or avoid them having to make any assumptions that could hinder their feedback

What is Clarification

200

Nonverbal behavior, verbal behavior, conflict discrepancies.

What are three items to observe?

300

Gives the client control of the content, pace and objectives.

This includes the counselor listening to silences as well as words, sitting with them and recognizing that the silences may facilitate the counselling process.

What is silence

300

considered critical for client growth and change.

What is empathic confrontation?

300

Questions which can’t be answered in a few words. They encourage others to talk and provide you with maximum information.

What are open questions?

300

A variety of verbal and nonverbal means the counselor or psychotherapist can use to encourage others to continue talking. They include head nods, an open palm, “uh-huh,” and the repetition of key words the client has uttered.  

What are encouragers?

300

feed back to the client the essence of what has just been said by shortening and clarifying client comments.

What is paraphrases?

400

In essence, this is a sense of having a connection with the person, whatever model of counselling the counselor is working with.


What is Rapport?

400

elaborate on possibilities for influencing clients more directly, particularly in the restorying phase of the conversation.

What is interpretation/reframing, reflection of meaning, feedback, and self- disclosure?

400


Facial Expression o Eye cues o Posture and Gestures o Behavioral Discrepancies

What are Non-Verbal Communications?

400

focus on the limbic HPA as being the first to react, before the TAP executive prefrontal cortex, supports the idea that reflection of feeling is the most valuable listening skill after attending behavior (if one isn’t attending, feelings will not be observed).

What is neuroscience?

400

"you feel ____ because______

What is a reflective statement (or empathy statement)?

500
Reflection of Feeling, Encouraging, Paraphrasing, and Summarizing, Open and Closed Questions, Client Observation Skills
What is basic listening sequence?
500

They are similar to paraphrases except that a longer time and more information are involved. Attention is also given to emotions and feelings as they are expressed by the client

What iare summarizations?

500

This allows for the client to self-examine themselves during counseling.

What is Confrontation: 

500

These theorists believe that actions are determined largely by life experiences.

What is  Psychodynamic Theory

?

500

Visual/eye contact. Vocal qualities. Verbal tracking. Body language

What are four aspects of attending behavior?

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