Skills
The ability to understand the client from their point of view and, when appropriate, to communicate this understanding to the client.
What is empathy?
Sarah stresses this weekly.
What is nuance!
Or boundaries.
This is considered one of the foundational aspects of a helping relationship that is characterized by trust, warmth, and vulnerability.
What is rapport?
This model helps break down the basics of behavior and change.
What is the cognitive triangle?
This helps to accurately identify feelings.
What is a feelings wheel?
This nonverbal skill communicates attention and presence through posture, eye contact, and facial expression.
What is attending?
The ability to make choices for oneself without undue influence. Found in most ethical codes in the helping profession.
What is autonomy?
Feedback to the client the essence of what has just been said by shortening and clarifying client comments.
What is paraphrasing?
Informal assessment of client's readiness to act on a new behavior.
What is the stages of change or transtheoretical model of change?
"If a miracle happened overnight and this problem was solved, what would look different?"
What is the miracle question?
Tuning in mentally and visibly to understand what a client says.
What is active listening?
A set of rules or restrictions placed on communication of information. Can be legally or ethically dictated and extend depends on field of practice.
What is confidentiality?
Responding to select information or behavior from the client as a way to influence thoughts or behaviors.
What is selective attention?
Collaboration, acceptance, evocation, and compassion are all aspects of which framework?
What is motivational interviewing or MI?
OARS stand for what?
Open-ended questions, affirmations, reflective listening, summaries.
These are the rules and limits we set for ourselves in relationships.
What are boundaries?
The legal and ethical bubble healthcare workers or helpers are allowed to operate in.
What is scope of practice?
"you feel ____ because______"
What is a reflective statement (or empathy statement)?
This therapy model has four components with which we discussed interpersonal skills from. (Also Sarah's favorite model for therapy.)
What is Dialectical Behavior Therapy or DBT?
This value is seeing the client as someone who has value by just being a person and not judging on behavior.
What is unconditional positive regard?
A way of communicating information that may not be explicitly shared or may be held unconsciously.
What is nonverbal communication?
This process explains client rights, confidentiality limits, and the counseling structure.
What is informed consent?
The nonverbal process of connecting with another’s internal emotional state to create a sense of feeling “seen” or “heard”.
What is attuning?
SOLER acronym stands for what?
Open posture
Lean towards the other person
Eye contact
Relax
Client's bias towards the helper based off their unresolved personal conflicts with others.
What is transference?