Building Rapport
Trust, understanding, and mutual respect between 2 or more individuals.
What is "Rapport?"
What is S.M.A.R.T?
A short-term, goal-oriented therapeutic approach focused on solutions rather than problems.
What is Solution Focused Therapy?
Sigmund Freud
Who is the founding father of Psychoanalytic Theory?
"Setting goals is the first step in turning the invisible into the visible."
Tony Robbins
Empathy, active listening, respect, genuines, and cultural sensitivity
What are the key components of Rapport?
Facilitate conversations to clarify the client’s vision of success.
What is the role of the Therapist?
Focus on Solutions, not problems; Client is the expert Future Oriented
What are the core principles of Solution Focused Therapy?
B.F Skinner
"Start by doing what’s necessary; then do what’s possible; and suddenly, you are doing the impossible."
Francis of Assisi
Paraphrasing, Clarifying Questions, and Summarizing
What are the key elements of Active Listening?
Miracle Question, Scaling Questions, Exception Seeking Questions and Solution Focused Questions.
What are Tools for Goal Setting
Building rapport; Clarifying Goals; Exploring exceptions; Scaling progress and Action Planning
What is the structure of an SFT session?
Carl Rogers
Who is the founding father of Humanistic Theory?
"We meet our clients where they are, and walk with them to where they want to be. "
Natalie Dixon
Distrust, lack of clear communication and cultural misunderstandings
What are barriers to rapport building?
Struggle to articulate goals; Goals feel overwhelming; Lack of motivation
What are some challenges in Goal Setting?
Helps the client recognize and amplify their strengths.
What is the role of the therapist in an SFT session?
Unconscious strategies to reduce anxiety (e.g., repression, denial, displacement)
What are Defense Mechanisms?
“The good life is a process, not a state of being. It is a direction, not a destination.”
Carl Rogers
Celebrate successes and milestones together.
How to maintain rapport over time
Provides direction and clarity for both client and therapist.
What is the Importance of Goal Setting in therapy?
Individual Therapy, Family Therapy, Workplace Coaching, Schools and education
What are some applications of SFT?
Systematic application of reinforcement and punishment to change behavior.
What is Behaviour Modification?
People don’t care how much you know until they know how much you care.” –
Theodore Roosevelt