Which of the following BEST describes active listening?
a) Formulating your response while the client is speaking.
b) Focusing on your own experiences and relating them to the client.
c) Paying full attention to the client, both verbally and nonverbally.
d) Interrupting the client to clarify points.
c) Paying full attention to the client, both verbally and nonverbally.
An open-ended question is designed to:
a) Elicit a "yes" or "no" response.
b) Gather specific factual information.
c) Encourage the client to elaborate and explore their thoughts.
d) Lead the client towards a specific answer.
c) Encourage the client to elaborate and explore their thoughts.
Which of the following is an example of a closed-ended question?
a) "How did that make you feel?"
b) "What are your thoughts on that?"
c) "Are you feeling better today?"
d) "Tell me more about your experience."
c) "Are you feeling better today?"
Which of the following is NOT a characteristic of effective empathy?
a) Understanding the client's perspective.
b) Being non-judgmental.
c) Sharing your own similar experiences.
d) Communicating your understanding to the client.
c) Sharing your own similar experiences.
Reflection of feeling involves:
a) Repeating the client's words verbatim.
b) Summarizing the client's story.
c) Identifying and expressing the client's underlying emotions.
d) Offering advice on how to solve the client's problem.
c) Identifying and expressing the client's underlying emotions.
The 3 types of listening are:
--------- ; evaluative listening; and active listening
marginal listening
When the counsellor repeats short statements, two or more words, exactly as used by the client, this is known as a ________.
a. paraphrase
b. summary
c. restatement
d. reflection
c. restatement
Immediacy in counselling refers to:
a) Addressing what is happening in the present moment of the session.
b) Focusing on the client's past experiences.
c) Providing immediate solutions to the client's problems.
d) Scheduling the next session immediately
a) Addressing what is happening in the present moment of the session.
When challenging a client's distorted thought, it's important to:
a) Be confrontational and direct.
b) Use gentle and respectful language.
c) Tell the client they are wrong.
d) Avoid challenging altogether.
b) Use gentle and respectful language.
Which of the following is an ethical principle in counselling?
a) Sharing client information with friends.
b) Prioritizing your own beliefs over the client's autonomy.
c) Maintaining client confidentiality.
d) Imposing your own values on the client.
c) Maintaining client confidentiality.
There is a distinctive difference between paraphrasing and reflection of feeling. Paraphrase focuses on ________ and reflection of feeling is concerned with ________.
a. content . . . emotion
b. emotion . . . content
c. content . . . observations
d. observations . . . emotion
a. content . . . emotion
What is the Tarasoff Duty?
The duty to warn arises when a patient has communicated an explicit threat of imminent serious physical harm or death to a clearly identified or identifiable victim or victims, and the patient has the apparent intent and ability to carry out such a threat.
During the ___________________ stage of the interview clients will discuss directions that he or she might want to go, new ways of thinking, desired feeling states, and behaviours that might be changed.
a. Story and strengths
b. Goals
c. Re-story
d. Action
b. Goals
Choose the FALSE statement regarding positive and negative emotions?
a. Positive emotions can solve all of the client's negative issues
b. Do not minimize difficult emotions by too quickly focusing on the positive
c. Identifying positive feelings helps balance the focus on negative emotion
d. A wellness assessment provides positive emotions to draw on when needed
a. Positive emotions can solve all of the client's negative issues
Silence ________.
a. can cause client discomfort and must be used sparingly
b. can be useful in a session when clients need to think through their responses
c. is not a useful tool for helping professionals
d. is useful when followed by a detailed analysis of the client's issue(s)
b. can be useful in a session when clients need to think through their responses
Mental health professional must develop -------------- to respond empathically to client’s experience of distress without overly identifying with it or avoiding it.
Affect tolerance
Which of the following is the best definition of acculturation?
a. Giving up one's own culture and embracing a new culture
b. Maintaining one's own culture while embracing the new
c. The degree to which an individual has adopted the norms of behaving in a given culture
d. The degree to which an individual has learned how to behave in a culturally appropriate way
c. The degree to which an individual has adopted the norms of behaving in a given culture
When making a ----------, a mental health professional is making an interpretation of a client’s statement by substituting a new word or making a guess at unspoken meaning
Complex reflection
Teaching attending behavior to clients is recommended by the authors of Intentional Interviewing and Counseling as
a. It will turn clients into beginner interviewers and counsellors
b. It provides something to do when the interview begins to slow down
c. Research and counselling practice has revealed that it can be highly beneficial to many clients
d. all of the above
c. Research and counselling practice has revealed that it can be highly beneficial to many clients
An accurate paraphrase usually consists of the following four dimensions _________________.
a. Keywords, essence of the client’s story, reflection of feeling, and a closing
b. Sentence stem, keywords, essence of what the client has said, and a check-out
c. Keywords, mirroring client body language, quoting the client, and a closing
d. Sentence stem, mirroring client body language, a reflection of feeling, and a check-out
b. Sentence stem, keywords, essence of what the client has said, and a check-out
What does BLS stand for?
Basic Listening Sequence
What are the 6 ethical principles?
Autonomy
Nonmaleficence
Beneficence
Justice
Fidelity
Veracity
What does R.O.C.P.R.E.S stand for?
Rapport
Open questions
Closed questions
Paraphrase
reflections
Encouragers
Summary
What are the 5 stages of interviewing?
Empathic relationship
story and strength
goals
re-story
action
What is time limited termination?
What is the other type of timed-termination?
Time limited - sessions continue at their usual frequency and then stop abruptly at the predetermined day
Other type is spaced termination