Where is it?
Recording of KHP Line
Counsellor Toolkit
How can students know they can trust you?
KHP counselling is confidential and anonymous, we validate your feelings, etc.
Give an example of a fun icebreaker for a session.
Anything goes (ex: True or False, Two truths and a Lie, Mood Check-in)
Who must you contact first if you cannot connect with class?
Ryan or Naz (program coordinators)
Name one of the top 5 issues young people text KHP about.
Anxiety and stress, relationships, depression, isolation and suicide
What I Wouldn't Do (North Star Calling) video
Videos
How would you describe the difference between anonymous and confidential?
Anonymous means we will not require you to share any identifying information. Confidential means we don’t share your identifying information outside of Kids Help Phone.
Where can you ask other counsellors questions, chat and connect?
How long should you wait before you let someone know that the class hasn't joined the session yet?
10 minutes
Which province had the highest number of counselling and texting interactions?
Ontario
Student Resource Guide (9-12)
Educator & Student Guides --> Grade 9-12 folder
How would you explain how much money counsellors make to a curious student?
"We’re all professionals who have completed university education, so we make a professional wage comparable to other social workers that work in schools, non-profits, etc."
Name one other KHP program or service that may be of interest to students and / or educators.
Brighter Days, Weaving Threads, We Rise, Paving Paths, Good2Talk, Peer-to-Peer
What videoconference platform do we use exclusively when we (the CITC team) have to set up the meeting links?
Google Meet
What percentage of people found their conversation with KHP helpful after texting?
85%
P2P Downtime Tracker Excel
Counsellor Downtime Initiative --> Peer-to-Peer Counsellor Downtime Task
How would you make a session more engaging for younger classes?
Ex: movement breaks, more interactive, fun videos or activities, check-ins
Where could you find KHP stats and insights?
In KHP Stats Pack, Counsellor Toolkit, and KHP website (Insights page).
Can you use your own personal KHP email account to connect with the class?
We recommend you use the CITC email accounts instead. It helps us monitor it, troubleshoot errors, and guarantees your privacy.
In 2023, how many times did KHP support young people?
4.7 million times
KHP Services & Programs
Counsellor Slide Decks
How would you explain Duty to Report?
If the youth give us information that can identify them self, and the situation is considered dangerous to them or others, the counsellor is legally obliged to involve an external agency.
Where can you find FAQs from students from previous CITC sessions?
"Questions from CITC Sessions" document in Counsellor Toolkit
Where can you find the account information (email and password) for the google accounts?
CITC Tech Info document in the Tech Info + Tips folder
What was the rise in percentage in Peer-to-Peer interactions from 2022 to 2023?
A rise of 46% was shown!