Elite Membership
How Many Nights Are Needed to Become A Silver Elite Member
What is 10 Nights
The Harrisonburg Courtyard has how many guest rooms?
What is 125
The operating hours of The Bistro for breakfast during Monday-Friday
What is 6:30a - 9:30a
Which shift is supposed to set up Mobile check in keys and team keys?
What is 7-3
When checking in a guest what should we ask?
What brings you into the area today?
The amount of nights needed to become a Gold Elite Member
What is 50 Nights
The number of room types at Harrisonburg Courtyard
4
The operating hours of The Bistro for dinner during the week
What is 5pm -10pm
Which shift runs reports to change the system to the next date?
What is audit
Where is the maintenance office located?
What is the room next to guest room 101 on the first floor?
The amount of nights needed to become a Platinum Elite Member
What is 75 Nights
The number of pillows on Harrisonburg Courtyard Beds?
What is 4 Pillows on QNQN Beds What is 3 Pillows on GENR Beds
The times coffee is available for purchase
All day
Which shift ensures meeting spaces are set and that all groups are correctly charged?
What is all shifts
If a guest states they are here on business, but it is a business name you are not familiar with what should you do?
What is asking the guest if they would be interested in speaking with sales about setting up a business rate through us? Then filling out a sales inquiry form.
Elite Members are compensated this amount when walked to another hotel
What is $100.00 & 90k points.
Marriott Bonvoy members receive this many points per day when deferring service
What is 250 points
The earliest time that alcohol can be sold on Sunday at the Bistro is?
What is 5pm
Which shift ensures that Marriott rewards stays certificates are posted correctly?
What is 7-3
If you get a maintenance request, even if it's something you can fix yourself, what is the process of doing this?
What is setting up a work order in Quore?
The Point Value for one reward night at the Harrisonburg Courtyard
What is 17,500
Marriotts contracted vendor for cleaning products
What is Ecolab
How long is an espresso shot good for
10 seconds
What is the Virginia alcohol cut off times for the front desk?
What is 12am-6am
If someone wants to discuss setting up a block of rooms at a discounted rate what do you do?
What is getting all necessary information regarding the stay and rooms needed and passing along to Hunter in sales?